# Request Timeout after 30000ms in Kibana

**URL:** <https://discuss.elastic.co/t/request-timeout-after-30000ms-in-kibana/196940>\
**Category:** Kibana\
**Created:** [August 27, 2019, 11:43am UTC](https://discuss.elastic.co/t/request-timeout-after-30000ms-in-kibana/196940 "2019-08-27T11:43:45Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![whalien52](https://avatars.discourse-cdn.com/v4/letter/w/b5e925/32.png) [@whalien52](https://discuss.elastic.co/u/whalien52)\
**Post date:** [August 27, 2019, 11:43am UTC](https://discuss.elastic.co/t/request-timeout-after-30000ms-in-kibana/196940/1 "2019-08-27T11:43:45Z")

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Hi guys,

I'm using Kibana 7.2.0 version and it was working fine but suddenly now when I am running it from the command prompt. It is giving an **timeout** error.

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/b/5/b5f8bb671bdac2fe36626e9244437bb6dd641afc.png)

Whereas, If I am trying to access Kibana from localhost. It is opening, but I am not being able to solve any of the visualization or dashboards I am creating.

Please help me resolving this error.

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**Author:** ![mattkime](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/mattkime/32/43522_2.png) [@mattkime](https://discuss.elastic.co/u/mattkime)\
**Post date:** [August 27, 2019, 9:02pm UTC](https://discuss.elastic.co/t/request-timeout-after-30000ms-in-kibana/196940/2 "2019-08-27T21:02:50Z")

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Its clear that the request isn't returning properly. Do you have similar logs from elasticsearch?

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<div class="post-metadata">

**Author:** ![whalien52](https://avatars.discourse-cdn.com/v4/letter/w/b5e925/32.png) [@whalien52](https://discuss.elastic.co/u/whalien52)\
**Post date:** [August 28, 2019, 5:30am UTC](https://discuss.elastic.co/t/request-timeout-after-30000ms-in-kibana/196940/3 "2019-08-28T05:30:32Z")

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No, I dont have similar logs for Elasticsearch.

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/3/c/3c097c3b3da2cbb256fe338ad3d25432c532bce8.png)

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<div class="post-metadata">

**Author:** ![mattkime](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/mattkime/32/43522_2.png) [@mattkime](https://discuss.elastic.co/u/mattkime)\
**Post date:** [August 28, 2019, 3:11pm UTC](https://discuss.elastic.co/t/request-timeout-after-30000ms-in-kibana/196940/4 "2019-08-28T15:11:26Z")

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Elasticsearch logs would help us verify whether the request was received and if its was received why it might be failing. From the information provided its unclear if this is a elasticsearch/kibana communication problem or a networking problem.

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<div class="post-metadata">

**Author:** ![whalien52](https://avatars.discourse-cdn.com/v4/letter/w/b5e925/32.png) [@whalien52](https://discuss.elastic.co/u/whalien52)\
**Post date:** [August 29, 2019, 6:49am UTC](https://discuss.elastic.co/t/request-timeout-after-30000ms-in-kibana/196940/5 "2019-08-29T06:49:30Z")

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Do you have any idea that what should I do next to resolve this problem?

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<div class="post-metadata">

**Author:** ![whalien52](https://avatars.discourse-cdn.com/v4/letter/w/b5e925/32.png) [@whalien52](https://discuss.elastic.co/u/whalien52)\
**Post date:** [August 29, 2019, 7:35am UTC](https://discuss.elastic.co/t/request-timeout-after-30000ms-in-kibana/196940/6 "2019-08-29T07:35:14Z")

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Hi, This issue is fixed. I just changed the heap size in the elasticsearch/config/jvm.options.  
Made it to -Xms5g -Xmx5g

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [September 26, 2019, 7:35am UTC](https://discuss.elastic.co/t/request-timeout-after-30000ms-in-kibana/196940/7 "2019-09-26T07:35:25Z")

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