# REST API Crowdstrike FDR Dashboard Error

**URL:** <https://discuss.elastic.co/t/rest-api-crowdstrike-fdr-dashboard-error/342966>\
**Category:** Kibana\
**Tags:** dashboard\
**Created:** [September 13, 2023, 2:54pm UTC](https://discuss.elastic.co/t/rest-api-crowdstrike-fdr-dashboard-error/342966 "2023-09-13T14:54:18Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![sgrubb](https://avatars.discourse-cdn.com/v4/letter/s/ed8c4c/32.png) [@sgrubb](https://discuss.elastic.co/u/sgrubb)\
**Post date:** [September 13, 2023, 2:54pm UTC](https://discuss.elastic.co/t/rest-api-crowdstrike-fdr-dashboard-error/342966/1 "2023-09-13T14:54:18Z")

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Good morning,  
I recently integrated the Crowdstrike FDR stream into my Elastic instance. The integration includes a premade dashboard called [Crowdstrike] FDR Overview. When I load the dashboard up, the data is populated as it should. However, sections of the dashboard load up with the following error:

Request error: security\_exception, unable to authenticate user [] for REST request [/logs-\*/\_async\_search?batched\_reduce\_size=64&wait\_for\_completion\_timeout=100ms&keep\_on\_completion=true&keep\_alive=604800000ms&ignore\_unavailable=true&preference=1694609314833]

Every time I refresh or load the dashboard, a different panel will have this error. For example, there is a panel titled Top DNS Queries. It will sometimes load the list as normal but sometimes throw this error. I have yet to load the dashboard and have all panels populate data at the same time, at least one throws the error above.

I tried to search for the error but I could not find any reference that would tell me why the error was being thrown. If my creds were incorrect, then it shouldn't be loading any data so I am assuming there is another reason this is happening.

Does anyone have experience with this or know why this is happening? Any ideas where I might be able to find REST settings to do some troubleshooting? Thanks!

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**Author:** ![nickpeihl](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/nickpeihl/32/112622_2.png) [@nickpeihl](https://discuss.elastic.co/u/nickpeihl)\
**Post date:** [September 13, 2023, 7:49pm UTC](https://discuss.elastic.co/t/rest-api-crowdstrike-fdr-dashboard-error/342966/2 "2023-09-13T19:49:17Z")

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Hi @sgrubb. It sounds like your user lacks permissions to use the `_async_search` endpoint. The documentation shows that the [`_async_search` endpoint is restricted to the `monitoring_user` role.](https://www.elastic.co/guide/en/elasticsearch/reference/8.10/async-search.html#get-async-search-status) So perhaps you need to grant that role to your user.

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**Author:** ![sgrubb](https://avatars.discourse-cdn.com/v4/letter/s/ed8c4c/32.png) [@sgrubb](https://discuss.elastic.co/u/sgrubb)\
**Post date:** [September 13, 2023, 7:57pm UTC](https://discuss.elastic.co/t/rest-api-crowdstrike-fdr-dashboard-error/342966/3 "2023-09-13T19:57:43Z")

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Thank you, I'll check on that.

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [October 11, 2023, 7:57pm UTC](https://discuss.elastic.co/t/rest-api-crowdstrike-fdr-dashboard-error/342966/4 "2023-10-11T19:57:46Z")

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