# Restart cluster not working. ID "644057" **URL:** \ **Category:** Elastic Cloud Enterprise (ECE)\ **Created:** [June 27, 2017, 5:35am UTC](https://discuss.elastic.co/t/restart-cluster-not-working-id-644057/90914 "2017-06-27T05:35:36Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![shoya](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/shoya/32/16475_2.png) [@shoya](https://discuss.elastic.co/u/shoya)\ **Post date:** [June 27, 2017, 5:35am UTC](https://discuss.elastic.co/t/restart-cluster-not-working-id-644057/90914/1 "2017-06-27T05:35:36Z")
I'm waiting over an hour. What shall I do? ---
**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\ **Post date:** [June 27, 2017, 5:40am UTC](https://discuss.elastic.co/t/restart-cluster-not-working-id-644057/90914/2 "2017-06-27T05:40:52Z")
Have you raised a ticket with support? [https://discuss.elastic.co/t/now-live-new-elastic-cloud-standard-support/84161?source\_topic\_id=90914](https://discuss.elastic.co/t/now-live-new-elastic-cloud-standard-support/84161?source_topic_id=90914) ---
**Author:** ![shoya](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/shoya/32/16475_2.png) [@shoya](https://discuss.elastic.co/u/shoya)\ **Post date:** [June 27, 2017, 5:44am UTC](https://discuss.elastic.co/t/restart-cluster-not-working-id-644057/90914/3 "2017-06-27T05:44:21Z")
not yet. thanks I'll try it. ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [July 11, 2017, 5:44am UTC](https://discuss.elastic.co/t/restart-cluster-not-working-id-644057/90914/4 "2017-07-11T05:44:55Z")
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