# Sales won't contact me **URL:** \ **Category:** Meta Elastic\ **Created:** [April 23, 2024, 7:06pm UTC](https://discuss.elastic.co/t/sales-wont-contact-me/358052 "2024-04-23T19:06:26Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![TonyS](https://avatars.discourse-cdn.com/v4/letter/t/b77776/32.png) [@TonyS](https://discuss.elastic.co/u/TonyS)\ **Post date:** [April 23, 2024, 7:06pm UTC](https://discuss.elastic.co/t/sales-wont-contact-me/358052/1 "2024-04-23T19:06:26Z")
Been trying to reach sales for a couple of weeks now. This is my last attempt before I move on to something else. I have gotten nothing back from the sales team (and yes I monitor my spam just in case). I have a budget and had been considering using it towards ELK, but if I can't get a sales person to talk to what can I expect from Support? This is my last attempt reaching out here. I reached out twice by form with all my work contact info. I saw a couple of other instances of this on your forums as well. Your product is good, but if sales is like this, should I be worried about support as well? ---
**Author:** ![jessgarson](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jessgarson/32/129841_2.png) [@jessgarson](https://discuss.elastic.co/u/jessgarson)\ **Post date:** [April 23, 2024, 7:15pm UTC](https://discuss.elastic.co/t/sales-wont-contact-me/358052/2 "2024-04-23T19:15:05Z")
Thanks, @TonyS. I shared this post with some coworkers internally, and I'll let you know when I hear back further. ---
**Author:** ![jessgarson](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jessgarson/32/129841_2.png) [@jessgarson](https://discuss.elastic.co/u/jessgarson)\ **Post date:** [April 25, 2024, 4:23pm UTC](https://discuss.elastic.co/t/sales-wont-contact-me/358052/3 "2024-04-25T16:23:18Z")
Hi @TonyS, I talked with a few coworkers about this and wanted to confirm that you filled out [this form](https://www.elastic.co/contact)? After I hear back from you, we can brainstorm the next steps together. Best, Jessica ---
**Author:** ![TonyS](https://avatars.discourse-cdn.com/v4/letter/t/b77776/32.png) [@TonyS](https://discuss.elastic.co/u/TonyS)\ **Post date:** [April 25, 2024, 4:44pm UTC](https://discuss.elastic.co/t/sales-wont-contact-me/358052/4 "2024-04-25T16:44:38Z")
I did it twice in fact. It's why I came here. My email is the same as the one I used. Should be able to look up by my email I used to create this account. ---
**Author:** ![jessgarson](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jessgarson/32/129841_2.png) [@jessgarson](https://discuss.elastic.co/u/jessgarson)\ **Post date:** [April 25, 2024, 5:08pm UTC](https://discuss.elastic.co/t/sales-wont-contact-me/358052/5 "2024-04-25T17:08:32Z")
Thanks. I'll chat with our team and let you know when I hear back. ---
**Author:** ![jessgarson](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jessgarson/32/129841_2.png) [@jessgarson](https://discuss.elastic.co/u/jessgarson)\ **Post date:** [April 26, 2024, 1:17pm UTC](https://discuss.elastic.co/t/sales-wont-contact-me/358052/6 "2024-04-26T13:17:17Z")
Hi @TonyS, I just chatted with one of our account managers, and they will contact you directly. Let me know early next week if you don't hear anything further. Thanks! Jessica ---
**Author:** ![jessgarson](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jessgarson/32/129841_2.png) [@jessgarson](https://discuss.elastic.co/u/jessgarson)\ **Post date:** [April 29, 2024, 2:17pm UTC](https://discuss.elastic.co/t/sales-wont-contact-me/358052/7 "2024-04-29T14:17:34Z")
Hi @TonyS , I just wanted to follow up here and see if you heard from a member of our team? Thanks! Jessica ---
**Author:** ![TonyS](https://avatars.discourse-cdn.com/v4/letter/t/b77776/32.png) [@TonyS](https://discuss.elastic.co/u/TonyS)\ **Post date:** [April 29, 2024, 2:39pm UTC](https://discuss.elastic.co/t/sales-wont-contact-me/358052/8 "2024-04-29T14:39:57Z")
Yes thank you! I have a meeting with them this morning. Appreciate the followup! ---
**Author:** ![jessgarson](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jessgarson/32/129841_2.png) [@jessgarson](https://discuss.elastic.co/u/jessgarson)\ **Post date:** [April 30, 2024, 3:50pm UTC](https://discuss.elastic.co/t/sales-wont-contact-me/358052/9 "2024-04-30T15:50:43Z")
Glad this is resolved! ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [May 28, 2024, 3:50pm UTC](https://discuss.elastic.co/t/sales-wont-contact-me/358052/10 "2024-05-28T15:50:58Z")
This topic was automatically closed 28 days after the last reply. New replies are no longer allowed.