# Service map not working

**URL:** <https://discuss.elastic.co/t/service-map-not-working/244000>\
**Category:** APM\
**Tags:** nodejs, ui\
**Created:** [August 6, 2020, 9:55am UTC](https://discuss.elastic.co/t/service-map-not-working/244000 "2020-08-06T09:55:25Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![devwinner](https://avatars.discourse-cdn.com/v4/letter/d/a4c791/32.png) [@devwinner](https://discuss.elastic.co/u/devwinner)\
**Post date:** [August 6, 2020, 9:55am UTC](https://discuss.elastic.co/t/service-map-not-working/244000/1 "2020-08-06T09:55:25Z")

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ELK APM version: 7.8  
Kibana version: 7.8  
Elasticsearch version: 7.8  
NodeJs version: 12.8  
APM agent installed: elastic-apm-node

I use ELK APM to monitor a NodeJs application. Transactions, errors  
and the metrics are working fine.  
I have just activated the Platinium license for 30 days. I would like to test the service map at  
by Elk APM. But when I go to this tab I have this error: Error while fetching resource Error (500)

I would like to know:

- Is there a special configuration to do in Kibana or ELK APM to activate the map service?
- Do I have to activate the map service in my NodeJs application? If yes, how ?

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**Author:** ![dgieselaar](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dgieselaar/32/46947_2.png) [@dgieselaar](https://discuss.elastic.co/u/dgieselaar)\
**Post date:** [August 6, 2020, 10:57am UTC](https://discuss.elastic.co/t/service-map-not-working/244000/2 "2020-08-06T10:57:24Z")

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Hi @devwinner, this is unfortunately a known issue in 7.8.0: [https://github.com/elastic/kibana/issues/69238](https://github.com/elastic/kibana/issues/69238). Can you try one of these:

- upgrade to 7.8.1
- enable Machine Learning for at least one APM service
- disable Machine Learning entirely

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<div class="post-metadata">

**Author:** ![devwinner](https://avatars.discourse-cdn.com/v4/letter/d/a4c791/32.png) [@devwinner](https://discuss.elastic.co/u/devwinner)\
**Post date:** [August 6, 2020, 11:11am UTC](https://discuss.elastic.co/t/service-map-not-working/244000/3 "2020-08-06T11:11:34Z")

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Ok thanks @dgieselaar. I will try it and tell you if its works

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**Author:** ![devwinner](https://avatars.discourse-cdn.com/v4/letter/d/a4c791/32.png) [@devwinner](https://discuss.elastic.co/u/devwinner)\
**Post date:** [August 6, 2020, 12:09pm UTC](https://discuss.elastic.co/t/service-map-not-working/244000/4 "2020-08-06T12:09:53Z")

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I have found the solution for my problem. I have to create a machine learning job for my NodeJs app before being able to see service map in ELK APM. After i did it, it is now working. Thanks to Elk Team

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [August 27, 2020, 8:09am UTC](https://discuss.elastic.co/t/service-map-not-working/244000/5 "2020-08-27T08:09:54Z")

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