# ServiceNow connector - alerts and actions, missing fields

**URL:** <https://discuss.elastic.co/t/servicenow-connector-alerts-and-actions-missing-fields/270576>\
**Category:** Elasticsearch\
**Tags:** elastic-stack-alerting\
**Created:** [April 19, 2021, 11:39am UTC](https://discuss.elastic.co/t/servicenow-connector-alerts-and-actions-missing-fields/270576 "2021-04-19T11:39:30Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![nekirc](https://avatars.discourse-cdn.com/v4/letter/n/85f322/32.png) [@nekirc](https://discuss.elastic.co/u/nekirc)\
**Post date:** [April 19, 2021, 11:39am UTC](https://discuss.elastic.co/t/servicenow-connector-alerts-and-actions-missing-fields/270576/1 "2021-04-19T11:39:30Z")

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Hi,

is there any chance to add some additional fields to ServiceNow connector in Alerts and Actions tab in the next Elastic version ?

Would be good to have possibility to put information to below fields:

- Company
- Service Offering
- Assignment Group

 ![elastic1](https://us1.discourse-cdn.com/elastic/original/3X/7/0/708f0e0ec9cd9f8dea0b732a3ccfe3c4ab12d478.png)

We have successfully connected through API to ServiceNow instance however every time we have got alert it uses default Company, Service Offering, Assignment Group.

 ![elastic2](https://us1.discourse-cdn.com/elastic/original/3X/0/b/0b5fbc8794b7637b604045f80b8c8ee467769002.png)

Thanks

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**Author:** ![bargarfj01](https://avatars.discourse-cdn.com/v4/letter/b/f6c823/32.png) [@bargarfj01](https://discuss.elastic.co/u/bargarfj01)\
**Post date:** [April 20, 2021, 10:55pm UTC](https://discuss.elastic.co/t/servicenow-connector-alerts-and-actions-missing-fields/270576/2 "2021-04-20T22:55:58Z")

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I have the same issue, but I also want to rename the servicenow "target" fields.  
Is there any action/connector api, that I could use to add and change this action type?

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [May 18, 2021, 10:56pm UTC](https://discuss.elastic.co/t/servicenow-connector-alerts-and-actions-missing-fields/270576/3 "2021-05-18T22:56:38Z")

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