# Snapshot and Restore in ElasticSearch Cloud

**URL:** <https://discuss.elastic.co/t/snapshot-and-restore-in-elasticsearch-cloud/98632>\
**Category:** Elasticsearch\
**Created:** [August 29, 2017, 6:26am UTC](https://discuss.elastic.co/t/snapshot-and-restore-in-elasticsearch-cloud/98632 "2017-08-29T06:26:05Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![mathew](https://avatars.discourse-cdn.com/v4/letter/m/5daacb/32.png) [@mathew](https://discuss.elastic.co/u/mathew)\
**Post date:** [August 29, 2017, 6:26am UTC](https://discuss.elastic.co/t/snapshot-and-restore-in-elasticsearch-cloud/98632/1 "2017-08-29T06:26:06Z")

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Hello,

I am trying the to restore snapshot to another cluster in same region but a later version. I am getting error, 'The index is still open'. I tried after closing the index, but the same error.

Regards  
Mathew

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**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\
**Post date:** [August 29, 2017, 7:51am UTC](https://discuss.elastic.co/t/snapshot-and-restore-in-elasticsearch-cloud/98632/2 "2017-08-29T07:51:56Z")

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Please see [https://discuss.elastic.co/t/now-live-new-elastic-cloud-standard-support/84161](https://discuss.elastic.co/t/now-live-new-elastic-cloud-standard-support/84161) for access to the Elastic Cloud support portal 🙂

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [September 26, 2017, 7:52am UTC](https://discuss.elastic.co/t/snapshot-and-restore-in-elasticsearch-cloud/98632/3 "2017-09-26T07:52:04Z")

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