# Snapshot elasticserach to Azure storage account fail

**URL:** <https://discuss.elastic.co/t/snapshot-elasticserach-to-azure-storage-account-fail/130458>\
**Category:** Elasticsearch\
**Created:** [May 3, 2018, 1:31pm UTC](https://discuss.elastic.co/t/snapshot-elasticserach-to-azure-storage-account-fail/130458 "2018-05-03T13:31:43Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Shlomo\_Prayev](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/shlomo_prayev/32/30701_2.png) [@Shlomo\_Prayev](https://discuss.elastic.co/u/Shlomo_Prayev)\
**Post date:** [May 3, 2018, 1:31pm UTC](https://discuss.elastic.co/t/snapshot-elasticserach-to-azure-storage-account-fail/130458/1 "2018-05-03T13:31:43Z")

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About two months ago the backs of our elasticsearch began to fail.  
The error we received is:

_IOException [com.microsoft.azure.storage.StorageException: The server is busy.];_

We backed up to 4 storage accounts and thought that adding another 4 storage accounts would solve the problem but that did not help.  
I spoke with Azure's support and they told me they were making a move called throtteling to my connections and recommended that I set an exponential backoff in Azure's plugin to elasticsearch  
I would be happy if anyone knows which file in the plugin should define it and how to define it. I think our plugin is written in python

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**Author:** ![forloop](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/forloop/32/9021_2.png) [@forloop](https://discuss.elastic.co/u/forloop)\
**Post date:** [May 4, 2018, 1:23pm UTC](https://discuss.elastic.co/t/snapshot-elasticserach-to-azure-storage-account-fail/130458/2 "2018-05-04T13:23:41Z")

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The [`max_retries` and `timeout` parameters for the repository-azure plugin](https://www.elastic.co/guide/en/elasticsearch/plugins/current/repository-azure-usage.html) may help here

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [June 1, 2018, 1:23pm UTC](https://discuss.elastic.co/t/snapshot-elasticserach-to-azure-storage-account-fail/130458/3 "2018-06-01T13:23:41Z")

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