# Snapshot Error **URL:** \ **Category:** Elasticsearch\ **Created:** [December 13, 2016, 6:56am UTC](https://discuss.elastic.co/t/snapshot-error/68819 "2016-12-13T06:56:55Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![gogularaja](https://avatars.discourse-cdn.com/v4/letter/g/3ec8ea/32.png) [@gogularaja](https://discuss.elastic.co/u/gogularaja)\ **Post date:** [December 13, 2016, 6:56am UTC](https://discuss.elastic.co/t/snapshot-error/68819/1 "2016-12-13T06:56:55Z")
Hi All, I have been facing issue while taking snapshot of the indices in elasticsearch cluster. Command : curl -XPUT localhost:9200/\_snapshot/first\_1 -d '{ "type": "fs", "settings": { "location": "/tmp/snapshot\_production", "compress": true, "chunk\_size": "10m" } }' Error: {"error":{"root\_cause":[{"type":"repository\_verification\_exception","reason":"[first\_1] [QJyo4WJ5Ry-d0U4myaALgw, 'RemoteTransportException[[Tri-Man][10.0.0.1:9300][internal:admin/repository/verify]]; nested: RepositoryVerificationException[[first\_1] store location [/tmp/snapshot\_production] is not accessible on the node [{Tri-Man}{QJyo4WJ5Ry-d0U4myaALgw}{10.0.0.1}{10.0.0.1:9300}]]; nested: NotSerializableExceptionWrapper[access\_denied\_exception: /tmp/snapshot\_production/tests-XTHsgu0rRS6WDxgnUpycyw/data-QJyo4WJ5Ry-d0U4myaALgw.dat];']]"}],"type":"repository\_verification\_exception","reason":"[first\_1] [QJyo4WJ5Ry-d0U4myaALgw, 'RemoteTransportException[[Tri-Man][10.0.0.1:9300][internal:admin/repository/verify]]; nested: RepositoryVerificationException[[first\_1] store location [/tmp/snapshot\_production] is not accessible on the node [{Tri-Man}{QJyo4WJ5Ry-d0U4myaALgw}{10.0.0.1}{10.0.0.1:9300}]]; nested: NotSerializableExceptionWrapper[access\_denied\_exception: /tmp/snapshot\_production/tests-XTHsgu0rRS6WDxgnUpycyw/data-QJyo4WJ5Ry-d0U4myaALgw.dat];']]"},"status":500} Server1: 10.0.0.0 Server2: 10.0.0.1 Note: 1. Added both machine as elasticsearch cluster. But i have been facing the above error while taking the snapshot. Also i have followed all your solution for this error. But still i am unable to solve this issue. 2. Attached the output of the following command Command : ls -ld /tmp/snapshot\_production/ drwxrwxrwx. 2 root root 42 Dec 13 12:14 /tmp/snapshot\_production/ Please guide me in solving this issue. Thanks, Gogul ---
**Author:** ![dadoonet](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dadoonet/32/137187_2.png) [@dadoonet](https://discuss.elastic.co/u/dadoonet)\ **Post date:** [December 13, 2016, 7:15am UTC](https://discuss.elastic.co/t/snapshot-error/68819/2 "2016-12-13T07:15:43Z")
I doubt /tmp is a shared folder by both machines. It is? ---
**Author:** ![gogularaja](https://avatars.discourse-cdn.com/v4/letter/g/3ec8ea/32.png) [@gogularaja](https://discuss.elastic.co/u/gogularaja)\ **Post date:** [December 13, 2016, 7:22am UTC](https://discuss.elastic.co/t/snapshot-error/68819/3 "2016-12-13T07:22:00Z")
Hi Dadoonet, I have mounted the shared folder in "/tmp/snapshot" of both machines. Thanks, Gogul ---
**Author:** ![dadoonet](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dadoonet/32/137187_2.png) [@dadoonet](https://discuss.elastic.co/u/dadoonet)\ **Post date:** [December 13, 2016, 7:33am UTC](https://discuss.elastic.co/t/snapshot-error/68819/4 "2016-12-13T07:33:29Z")
But you are mentioning `/tmp/snapshot_production/`? ---
**Author:** ![gogularaja](https://avatars.discourse-cdn.com/v4/letter/g/3ec8ea/32.png) [@gogularaja](https://discuss.elastic.co/u/gogularaja)\ **Post date:** [December 13, 2016, 7:46am UTC](https://discuss.elastic.co/t/snapshot-error/68819/5 "2016-12-13T07:46:03Z")
HI Dadoonet, Yes, I have mounted the shared path of "nfs-server" only in this location. In both Elasticsearch server. Server1: ``` $ df -h Filesystem Size Used Avail Use% Mounted on /dev/sda4 329G 9.3G 320G 3% / nfs.server12.io:/snapshot 329G 9.3G 320G 3% /tmp/snapshot_production ``` Server2 : ``` $ df -h Filesystem Size Used Avail Use% Mounted on /dev/sda2 329G 9.4G 320G 3% / nfs.server12.io:/snapshot 329G 9.3G 320G 3% /tmp/snapshot_production ``` ---
**Author:** ![dadoonet](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dadoonet/32/137187_2.png) [@dadoonet](https://discuss.elastic.co/u/dadoonet)\ **Post date:** [December 13, 2016, 8:20am UTC](https://discuss.elastic.co/t/snapshot-error/68819/6 "2016-12-13T08:20:13Z")
I'm not an ops guy so I can't tell what are the commands to use but is there any chance that the user which is running elasticsearch process can not write files on `/tmp/snapshot_production`? Like: can you run something like the following on both machines? ```auto sudo -u elasticsearch touch /tmp/snapshot_production/foo.txt sudo -u elasticsearch rm /tmp/snapshot_production/foo.txt ``` ---
**Author:** ![gogularaja](https://avatars.discourse-cdn.com/v4/letter/g/3ec8ea/32.png) [@gogularaja](https://discuss.elastic.co/u/gogularaja)\ **Post date:** [December 13, 2016, 11:42am UTC](https://discuss.elastic.co/t/snapshot-error/68819/7 "2016-12-13T11:42:37Z")
Hi Dadoonet, I found the exact error. Error: Elasticsearch userid & groupid is different in both servers So, now i have chaged the userid & groupid of elasticsearch in "server2". To keep it same in both server. But after changing it , the elasticsearch service is not starting in server2. Please guide me in solving this problem. Thanks, Gogul. ---
**Author:** ![dadoonet](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dadoonet/32/137187_2.png) [@dadoonet](https://discuss.elastic.co/u/dadoonet)\ **Post date:** [December 13, 2016, 1:29pm UTC](https://discuss.elastic.co/t/snapshot-error/68819/8 "2016-12-13T13:29:26Z")
Logs? ---
**Author:** ![gogularaja](https://avatars.discourse-cdn.com/v4/letter/g/3ec8ea/32.png) [@gogularaja](https://discuss.elastic.co/u/gogularaja)\ **Post date:** [December 13, 2016, 5:01pm UTC](https://discuss.elastic.co/t/snapshot-error/68819/9 "2016-12-13T17:01:00Z")
Hi Dadoonet, I found the issue... Once i changed the permission in /etc/elasticsearch service stared. Now it is working fine. Thanks a lot for guiding me to solve this issue. Thanks, Gogul. ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [January 10, 2017, 5:01pm UTC](https://discuss.elastic.co/t/snapshot-error/68819/10 "2017-01-10T17:01:20Z")
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