# Snapshot restore problem in ES 1.3.4
**URL:** https://discuss.elastic.co/t/snapshot-restore-problem-in-es-1-3-4/20256
**Category:** Elasticsearch
**Created:** [October 15, 2014, 1:53am UTC](https://discuss.elastic.co/t/snapshot-restore-problem-in-es-1-3-4/20256 "2014-10-15T01:53:11Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@Prateek\_Singhal](https://discuss.elastic.co/u/Prateek_Singhal)
#### Post date: [October 15, 2014, 1:53am UTC](https://discuss.elastic.co/t/snapshot-restore-problem-in-es-1-3-4/20256/1 "2014-10-15T01:53:11Z")
Hi,
I encountered a problem with snapshot and restore, checking if somebody ran
into the same problem and if yes how they resolved it.
So this is what happened,
I did a snapshot of one our clusters and then restored that snapshot in
another cluster. When I did the restore there was a discrepancy of about 7
million documents from one index between the snapshot cluster and the
restored cluster(snapshot cluster had more documents in it). There were 3
other indexes that restored without any data loss. I did a shard
check(\_cat/shards) and there was one primary shard and its 1 other replicas
that had 0 documents.
I deleted this index, and restored the index, but this time I set the
replica count to zero. This time around there was no data loss in the
restored index. The shard that was showing with 0 documents was now showing
with 7 million documents. Now I set the replica to 1 and after shards were
allocated again, there was again a data loss of 7 million documents. After
doing shard check, same shard and its replica had 0 documents.
Also the cluster from which I took the snapshot has ES1.2.2 installed and
the cluster in which snapshot was restored has ES1.3.4 installed on it.
Thanks,
Prateek Singhal
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### Author:  [@system](https://discuss.elastic.co/u/system)
#### Post date: [July 6, 2017, 12:56am UTC](https://discuss.elastic.co/t/snapshot-restore-problem-in-es-1-3-4/20256/2 "2017-07-06T00:56:11Z")