# Socket hang up on kibana **URL:** \ **Category:** Kibana\ **Created:** [October 1, 2018, 10:45am UTC](https://discuss.elastic.co/t/socket-hang-up-on-kibana/150552 "2018-10-01T10:45:27Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Ganesh2303](https://avatars.discourse-cdn.com/v4/letter/g/57b2e6/32.png) [@Ganesh2303](https://discuss.elastic.co/u/Ganesh2303)\ **Post date:** [October 1, 2018, 10:45am UTC](https://discuss.elastic.co/t/socket-hang-up-on-kibana/150552/1 "2018-10-01T10:45:27Z")
HI, I'm getting below error on kibana log and kibana failed to load on browser. In cmd kibana is up and running and error is throwing frequently on log. `{"type":"error","@timestamp":"2018-09-29T12:41:57Z","tags":["connection","client","error"],"pid":1,"level":"error","error":{"message":"socket hang up","name":"Error","stack":"Error: socket hang up\n at TLSSocket. (_tls_wrap.js:846:25)\n at emitOne (events.js:101:20)\n at TLSSocket.emit (events.js:188:7)\n at _handle.close (net.js:509:12)\n at Socket.done (_tls_wrap.js:332:7)\n at Socket.g (events.js:292:16)\n at emitOne (events.js:101:20)\n at Socket.emit (events.js:188:7)\n at TCP._handle.close [as _onclose] (net.js:509:12)","code":"ECONNRESET"},"message":"socket hang up"}` ---
**Author:** ![Brandon\_Kobel](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/brandon_kobel/32/14829_2.png) [@Brandon\_Kobel](https://discuss.elastic.co/u/Brandon_Kobel)\ **Post date:** [October 1, 2018, 8:13pm UTC](https://discuss.elastic.co/t/socket-hang-up-on-kibana/150552/2 "2018-10-01T20:13:07Z")
Hey @Ganesh2303, do you have a load balancer (Nginx/Apache) in front of Kibana, and what version of Kibana are you running? ---
**Author:** ![Ganesh2303](https://avatars.discourse-cdn.com/v4/letter/g/57b2e6/32.png) [@Ganesh2303](https://discuss.elastic.co/u/Ganesh2303)\ **Post date:** [October 2, 2018, 9:39am UTC](https://discuss.elastic.co/t/socket-hang-up-on-kibana/150552/3 "2018-10-02T09:39:58Z")
Hi @Brandon_Kobel I'm using version 6.4 and how could I check whether I have a load balancer. I have enabled load-balancer true on my elastic search configuration ---
**Author:** ![Brandon\_Kobel](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/brandon_kobel/32/14829_2.png) [@Brandon\_Kobel](https://discuss.elastic.co/u/Brandon_Kobel)\ **Post date:** [October 2, 2018, 8:56pm UTC](https://discuss.elastic.co/t/socket-hang-up-on-kibana/150552/4 "2018-10-02T20:56:46Z")
What URL are you using to access Kibana, and are you running it locally? If that's the case, then you most likely don't have a load balancer in front of Kibana. ---
**Author:** ![Ganesh2303](https://avatars.discourse-cdn.com/v4/letter/g/57b2e6/32.png) [@Ganesh2303](https://discuss.elastic.co/u/Ganesh2303)\ **Post date:** [October 2, 2018, 9:25pm UTC](https://discuss.elastic.co/t/socket-hang-up-on-kibana/150552/5 "2018-10-02T21:25:27Z")
@Brandon_Kobel My URL is not public access and its restricted one. As of now its don't run on cluster formation. Totally 3 server Elasticsearch running in 1 server kibana running in 1 server and logstadh running in 1 server I'm using my server hostname as my kibana accessing URL. I'm running kibana as docker container ---
**Author:** ![Ganesh2303](https://avatars.discourse-cdn.com/v4/letter/g/57b2e6/32.png) [@Ganesh2303](https://discuss.elastic.co/u/Ganesh2303)\ **Post date:** [October 4, 2018, 1:10pm UTC](https://discuss.elastic.co/t/socket-hang-up-on-kibana/150552/6 "2018-10-04T13:10:54Z")
@Brandon_Kobel any help on this ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [November 1, 2018, 1:10pm UTC](https://discuss.elastic.co/t/socket-hang-up-on-kibana/150552/7 "2018-11-01T13:10:57Z")
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