# SOLVED by re-installing ELK stack using tar files: Unable to login to kibana and elastic search after installing x-pack **URL:** \ **Category:** Kibana\ **Created:** [May 15, 2018, 12:17pm UTC](https://discuss.elastic.co/t/solved-by-re-installing-elk-stack-using-tar-files-unable-to-login-to-kibana-and-elastic-search-after-installing-x-pack/131927 "2018-05-15T12:17:27Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Harshal\_Yeole](https://avatars.discourse-cdn.com/v4/letter/h/d2c977/32.png) [@Harshal\_Yeole](https://discuss.elastic.co/u/Harshal_Yeole)\ **Post date:** [May 15, 2018, 12:17pm UTC](https://discuss.elastic.co/t/solved-by-re-installing-elk-stack-using-tar-files-unable-to-login-to-kibana-and-elastic-search-after-installing-x-pack/131927/1 "2018-05-15T12:17:27Z")
Hi, ELK Version : 6.2.4 I am new to the elastic search and kibana and I started using this [link](https://www.elastic.co/guide/en/elasticsearch/reference/6.2/installing-xpack-es.html) Before this i was able to access the Kibana and the Elastic serach very well with out password but now it prompts me with username password pop-up. I have set thepassword using following command: `bin/x-pack/setup-passwords interactive` which wasn't success. Any help be appriciated, thanks. ---
**Author:** ![rashmi](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/rashmi/32/16391_2.png) [@rashmi](https://discuss.elastic.co/u/rashmi)\ **Post date:** [May 15, 2018, 8:52pm UTC](https://discuss.elastic.co/t/solved-by-re-installing-elk-stack-using-tar-files-unable-to-login-to-kibana-and-elastic-search-after-installing-x-pack/131927/2 "2018-05-15T20:52:24Z")
Hi, I would also check if you have the `elasticsearch.username: xxxxx` and `elasticsearch.password: xxxxx` set right in `kibana.yml` to access ES . Can you share exactly what is the error message you are encountering. Screenshots, config files ( you can strip the pwds if any) , logs would help us debug more. Cheers Rashmi ---
**Author:** ![TimV](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/timv/32/13162_2.png) [@TimV](https://discuss.elastic.co/u/TimV)\ **Post date:** [May 16, 2018, 1:43am UTC](https://discuss.elastic.co/t/solved-by-re-installing-elk-stack-using-tar-files-unable-to-login-to-kibana-and-elastic-search-after-installing-x-pack/131927/3 "2018-05-16T01:43:04Z")
> [@Harshal\_Yeole](#): > > now it prompts me with username password pop-up. What does "it" mean? Kibana? If you install X-Pack with security enabled, then Kibana is supposed to show you a login page. What sort of "pop-up" are you seeing? > [@Harshal\_Yeole](#): > > I have set thepassword using following command: [...] which wasn't success. What does that mean? What error did you receive? How do you know it wasn't successful? ---
**Author:** ![skyluke.1987](https://avatars.discourse-cdn.com/v4/letter/s/48db29/32.png) [@skyluke.1987](https://discuss.elastic.co/u/skyluke.1987)\ **Post date:** [May 16, 2018, 9:37am UTC](https://discuss.elastic.co/t/solved-by-re-installing-elk-stack-using-tar-files-unable-to-login-to-kibana-and-elastic-search-after-installing-x-pack/131927/4 "2018-05-16T09:37:52Z")
![Capture2](https://us1.discourse-cdn.com/elastic/original/3X/3/2/32b4d8aff8b66f1df94b769c622387d1dd73f36e.PNG) I have this error when I load the Kibana. ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [June 13, 2018, 9:37am UTC](https://discuss.elastic.co/t/solved-by-re-installing-elk-stack-using-tar-files-unable-to-login-to-kibana-and-elastic-search-after-installing-x-pack/131927/5 "2018-06-13T09:37:58Z")
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