# Special character handlling in the alert message
**URL:** https://discuss.elastic.co/t/special-character-handlling-in-the-alert-message/265285
**Category:** Kibana
**Tags:** elastic-stack-alerting
**Created:** [February 24, 2021, 7:25am UTC](https://discuss.elastic.co/t/special-character-handlling-in-the-alert-message/265285 "2021-02-24T07:25:09Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@Piyush\_Gandhi](https://discuss.elastic.co/u/Piyush_Gandhi)
#### Post date: [February 24, 2021, 7:25am UTC](https://discuss.elastic.co/t/special-character-handlling-in-the-alert-message/265285/1 "2021-02-24T07:25:09Z")
Hi,
I would like to print the request made value in my alerting messaging, however, when I formed the alert message, I was getting the ASCII values in my alert message.
Extraction query response:
```auto
{
"_shards": {
"total": 28,
"failed": 0,
"successful": 28,
"skipped": 0
},
"hits": {
"hits": [
{
"_type": "_doc",
"_source": {
"request": "/healthcheck",
},
}
],
"total": {
"value": 335,
"relation": "eq"
},
"max_score": 7.598394
},
"took": 32,
"timed_out": false
}
```
Message:
```auto
Monitor {{ctx.monitor.name}} just entered alert status. Please investigate the issue.
- Trigger: {{ctx.trigger.name}}
- Severity: {{ctx.trigger.severity}}
- Period start: {{ctx.periodStart}}
- Period end: {{ctx.periodEnd}}
- Total occurrences: {{ctx.results.0.hits.hits]}}
{{#ctx.results}}
{{#hits}}
{{#hits}}
{{#_source}}
--------------------------------------
Request: {{request}}
{{/_source}}
{{/hits}}
{{/hits}}
{{/ctx.results}}
```
The transformed message:
```auto
Monitor Error-log-monitor just entered alert status. Please investigate the issue.
- Trigger: Trigger http 5xx error
- Severity: 5
- Period start: 2021-02-24T06:57:10Z
- Period end: 2021-02-24T06:58:10Z
- Total occurrences:
--------------------------------------
Request: /healthcheck
```
I would like my message to be formed in the below manner:
```auto
The transformed message:
Monitor Error-log-monitor just entered alert status. Please investigate the issue.
- Trigger: Trigger http 5xx error
- Severity: 5
- Period start: 2021-02-24T06:57:10Z
- Period end: 2021-02-24T06:58:10Z
- Total occurrences:
--------------------------------------
Request: /healthcheck
```
---
### Author:  [@Larry\_Gregory](https://discuss.elastic.co/u/Larry_Gregory)
#### Post date: [February 24, 2021, 12:53pm UTC](https://discuss.elastic.co/t/special-character-handlling-in-the-alert-message/265285/2 "2021-02-24T12:53:35Z")
Hey @Piyush_Gandhi, welcome to the discussion boards!
Kibana's alerting supports the "triple braces" form, which allows content to be rendered unescaped. Note that this is _potentially_ dangerous, as untrusted content can be interpreted as HTML or JavaScript depending on how it's being rendered.
From the [alerting docs](https://www.elastic.co/guide/en/kibana/current/defining-alerts.html):
> Mustache also supports "triple braces" of the form `{{{variable name}}}` , which indicates no escaping should be done at all. Care should be used when using this form, as it could end up rendering the variable content in such a way as to make the resulting parameter invalid or formatted incorrectly.
Can you try changing `{{request}}` to `{{{request}}}` in your message, and let me know if that works for you?
---
### Author:  [@system](https://discuss.elastic.co/u/system)
#### Post date: [March 24, 2021, 12:54pm UTC](https://discuss.elastic.co/t/special-character-handlling-in-the-alert-message/265285/3 "2021-03-24T12:54:37Z")
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