# Strigo asks for account creation

**URL:** <https://discuss.elastic.co/t/strigo-asks-for-account-creation/190219>\
**Category:** Elastic Training\
**Created:** [July 12, 2019, 11:07am UTC](https://discuss.elastic.co/t/strigo-asks-for-account-creation/190219 "2019-07-12T11:07:46Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![fchyla](https://avatars.discourse-cdn.com/v4/letter/f/ee7513/32.png) [@fchyla](https://discuss.elastic.co/u/fchyla)\
**Post date:** [July 12, 2019, 11:07am UTC](https://discuss.elastic.co/t/strigo-asks-for-account-creation/190219/1 "2019-07-12T11:07:46Z")

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Elastic Machine Learning for Cybersecurity training, when using the Lab button the Strigo page opens up asking to create an account.

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**Author:** ![pmusa](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/pmusa/32/3498_2.png) [@pmusa](https://discuss.elastic.co/u/pmusa)\
**Post date:** [July 12, 2019, 12:29pm UTC](https://discuss.elastic.co/t/strigo-asks-for-account-creation/190219/2 "2019-07-12T12:29:57Z")

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I am not sure what is the question here. Did you try to use the same email that you used to register to the course?

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**Author:** ![fchyla](https://avatars.discourse-cdn.com/v4/letter/f/ee7513/32.png) [@fchyla](https://discuss.elastic.co/u/fchyla)\
**Post date:** [July 12, 2019, 12:44pm UTC](https://discuss.elastic.co/t/strigo-asks-for-account-creation/190219/3 "2019-07-12T12:44:07Z")

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Yes I used the same email, when I log into Stigo I get the following message,

We couldn't find an enrollment for  
xxxx@xxxxxxx.xxx

Please make sure you sign in with the same email  
address you enrolled to the course with.

[Try a different email address]

Additionally the lab guide does not mention that we need to register on yet another website to access the lab itself.

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**Author:** ![KKenny](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/kkenny/32/77873_2.png) [@KKenny](https://discuss.elastic.co/u/KKenny)\
**Post date:** [July 12, 2019, 12:51pm UTC](https://discuss.elastic.co/t/strigo-asks-for-account-creation/190219/4 "2019-07-12T12:51:31Z")

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Hi Filip,

I just tested the lab buttons for this course and they all seem to be working fine. I suggest that you email [training@elastic.co](mailto:training@elastic.co) for them to check and possibly reset your enrollment.

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**Author:** ![pmusa](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/pmusa/32/3498_2.png) [@pmusa](https://discuss.elastic.co/u/pmusa)\
**Post date:** [July 12, 2019, 1:01pm UTC](https://discuss.elastic.co/t/strigo-asks-for-account-creation/190219/5 "2019-07-12T13:01:21Z")

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Can you try again? It should work now.

Thank you

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**Author:** ![fchyla](https://avatars.discourse-cdn.com/v4/letter/f/ee7513/32.png) [@fchyla](https://discuss.elastic.co/u/fchyla)\
**Post date:** [July 12, 2019, 1:07pm UTC](https://discuss.elastic.co/t/strigo-asks-for-account-creation/190219/6 "2019-07-12T13:07:28Z")

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Thank you, it works now.

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [August 11, 2019, 1:07pm UTC](https://discuss.elastic.co/t/strigo-asks-for-account-creation/190219/7 "2019-08-11T13:07:34Z")

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