# Strigo Lab asks to create a new account

**URL:** <https://discuss.elastic.co/t/strigo-lab-asks-to-create-a-new-account/204549>\
**Category:** Elastic Training\
**Created:** [October 21, 2019, 8:17pm UTC](https://discuss.elastic.co/t/strigo-lab-asks-to-create-a-new-account/204549 "2019-10-21T20:17:55Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![KChesney](https://avatars.discourse-cdn.com/v4/letter/k/c67d28/32.png) [@KChesney](https://discuss.elastic.co/u/KChesney)\
**Post date:** [October 21, 2019, 8:17pm UTC](https://discuss.elastic.co/t/strigo-lab-asks-to-create-a-new-account/204549/1 "2019-10-21T20:17:55Z")

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I just started the Kibana Data Analyst On Demand Training course.  
Following the video instructions, I expected to be taken to a Unix like prompt, however Strigo insists on creating an account. I tried using the same email I registered to register for the class, and it says that there are no associated instances.

I have this same issue for Elasticsearch Engineering I class, so I'm guessing it's something applied to any class I attempt.

Anyone in Elastic Training able to help?

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**Author:** ![Alexandra\_Carzon](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/alexandra_carzon/32/56291_2.png) [@Alexandra\_Carzon](https://discuss.elastic.co/u/Alexandra_Carzon)\
**Post date:** [October 21, 2019, 9:31pm UTC](https://discuss.elastic.co/t/strigo-lab-asks-to-create-a-new-account/204549/2 "2019-10-21T21:31:04Z")

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Hi @KChesney glad you have reached out! You will need to create a Strigo account, which is separate from your training portal credentials.

Please let us know if you are still unable to access any trainings or labs. Thank you for your patience!

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**Author:** ![KChesney](https://avatars.discourse-cdn.com/v4/letter/k/c67d28/32.png) [@KChesney](https://discuss.elastic.co/u/KChesney)\
**Post date:** [October 21, 2019, 9:43pm UTC](https://discuss.elastic.co/t/strigo-lab-asks-to-create-a-new-account/204549/3 "2019-10-21T21:43:45Z")

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Thank you for the reply.  
I would recommend changing this wording in the training material.

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/6/e/6eb3f43101c5b48c87759a0e712b9096beb5446b.png)

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**Author:** ![dinyes](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dinyes/32/42906_2.png) [@dinyes](https://discuss.elastic.co/u/dinyes)\
**Post date:** [October 21, 2019, 9:53pm UTC](https://discuss.elastic.co/t/strigo-lab-asks-to-create-a-new-account/204549/4 "2019-10-21T21:53:47Z")

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Excellent note! I'll open an issue for the page!

Thanks!

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [November 20, 2019, 9:53pm UTC](https://discuss.elastic.co/t/strigo-lab-asks-to-create-a-new-account/204549/5 "2019-11-20T21:53:54Z")

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