# Strigo workstation not working after first lab

**URL:** <https://discuss.elastic.co/t/strigo-workstation-not-working-after-first-lab/211195>\
**Category:** Elastic Training\
**Created:** [December 9, 2019, 9:54pm UTC](https://discuss.elastic.co/t/strigo-workstation-not-working-after-first-lab/211195 "2019-12-09T21:54:29Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![JPeery](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jpeery/32/60356_2.png) [@JPeery](https://discuss.elastic.co/u/JPeery)\
**Post date:** [December 9, 2019, 9:54pm UTC](https://discuss.elastic.co/t/strigo-workstation-not-working-after-first-lab/211195/1 "2019-12-09T21:54:29Z")

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When I try to access the workstation on Strigo after completing the first lab for ECE Fundamentals it just sits and spins saying preparing workstation, eventually it will say there is an error (no other details), then back to "Preparing workstation." I got on chat with support at Strigo and they said to have the course instructor redo the workstation, but I'm not taking an instructor led course, this is a self-paced, on-demand training. Frustrating the very first course I take and after the very first lab it doesn't work.

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**Author:** ![Andre\_Murbach\_Maidl](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/andre_murbach_maidl/32/83508_2.png) [@Andre\_Murbach\_Maidl](https://discuss.elastic.co/u/Andre_Murbach_Maidl)\
**Post date:** [December 9, 2019, 9:59pm UTC](https://discuss.elastic.co/t/strigo-workstation-not-working-after-first-lab/211195/2 "2019-12-09T21:59:39Z")

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Hi JPeery,

I'm sorry for the inconvenience. I just replaced your workstation. Can you please check if now it loads?

Andre

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**Author:** ![JPeery](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jpeery/32/60356_2.png) [@JPeery](https://discuss.elastic.co/u/JPeery)\
**Post date:** [December 9, 2019, 10:00pm UTC](https://discuss.elastic.co/t/strigo-workstation-not-working-after-first-lab/211195/3 "2019-12-09T22:00:11Z")

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That worked, thanks!

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**Author:** ![JPeery](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jpeery/32/60356_2.png) [@JPeery](https://discuss.elastic.co/u/JPeery)\
**Post date:** [December 9, 2019, 10:19pm UTC](https://discuss.elastic.co/t/strigo-workstation-not-working-after-first-lab/211195/4 "2019-12-09T22:19:20Z")

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Well, @Andre_Murbach_Maidl, just did lab 1 over, and it appears the workstation is broke again, same behavior.

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**Author:** ![Andre\_Murbach\_Maidl](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/andre_murbach_maidl/32/83508_2.png) [@Andre\_Murbach\_Maidl](https://discuss.elastic.co/u/Andre_Murbach_Maidl)\
**Post date:** [December 9, 2019, 10:32pm UTC](https://discuss.elastic.co/t/strigo-workstation-not-working-after-first-lab/211195/5 "2019-12-09T22:32:56Z")

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I tried force rebooting your workstation. Is it back working? Do you need to replace it again?

Andre

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**Author:** ![JPeery](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jpeery/32/60356_2.png) [@JPeery](https://discuss.elastic.co/u/JPeery)\
**Post date:** [December 9, 2019, 10:35pm UTC](https://discuss.elastic.co/t/strigo-workstation-not-working-after-first-lab/211195/6 "2019-12-09T22:35:18Z")

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I just completed the course without doing the labs.

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**Author:** ![Andre\_Murbach\_Maidl](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/andre_murbach_maidl/32/83508_2.png) [@Andre\_Murbach\_Maidl](https://discuss.elastic.co/u/Andre_Murbach_Maidl)\
**Post date:** [December 9, 2019, 10:38pm UTC](https://discuss.elastic.co/t/strigo-workstation-not-working-after-first-lab/211195/7 "2019-12-09T22:38:35Z")

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I replaced your workstation one more time in case you want to finish labs.

Andre

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [January 8, 2020, 10:47pm UTC](https://discuss.elastic.co/t/strigo-workstation-not-working-after-first-lab/211195/8 "2020-01-08T22:47:02Z")

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