# Synthetics Bug

**URL:** https://discuss.elastic.co/t/synthetics-bug/365903
**Category:** Synthetics
**Created:** [September 2, 2024, 1:24pm UTC](https://discuss.elastic.co/t/synthetics-bug/365903 "2024-09-02T13:24:50Z")
**Posts on this page:** 9
**Page:** 1

<div class="post-metadata">

### Author: ![Ankita\_Pachauri](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ankita_pachauri/32/61469_2.png) [@Ankita\_Pachauri](https://discuss.elastic.co/u/Ankita_Pachauri)
#### Post date: [September 2, 2024, 1:24pm UTC](https://discuss.elastic.co/t/synthetics-bug/365903/1 "2024-09-02T13:24:50Z")

</div>

Hi Team,  
On the synthetics page, we have a monitor which is actually up and showing green. Once we click on it, a small window opens and shows it as "down". Everywhere else it shows it green, however at one particular section, it is showing as down.

Please find the screenshot below:

 ![image (9)](https://us1.discourse-cdn.com/elastic/original/3X/5/2/52684292f923845d5b72f30015d416361a110b83.png)

Please let me know if it is a bug or not?

//Ankita

---

<div class="post-metadata">

### Author: ![carly.richmond](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/carly.richmond/32/104935_2.png) [@carly.richmond](https://discuss.elastic.co/u/carly.richmond)
#### Post date: [September 2, 2024, 3:29pm UTC](https://discuss.elastic.co/t/synthetics-bug/365903/2 "2024-09-02T15:29:28Z")

</div>

Hi @Ankita_Pachauri,

Thanks for raising! I did have a quick scan of the `elastic/synthetics` and `elastic/kibana` repos and I don't see any issues that seem to match. To confirm, it's the monitor pop-out on the overview screen that it's showing as down?

Can you confirm which version of Kibana and Elastic Synthetics that you're using? Is there any logs or errors in the monitor that you see at all?

Let us know!

---

<div class="post-metadata">

### Author: ![Ankita\_Pachauri](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ankita_pachauri/32/61469_2.png) [@Ankita\_Pachauri](https://discuss.elastic.co/u/Ankita_Pachauri)
#### Post date: [September 2, 2024, 5:09pm UTC](https://discuss.elastic.co/t/synthetics-bug/365903/3 "2024-09-02T17:09:38Z")

</div>

Hi @carly.richmond,  
Yes it is the pop up that is showing as down.  
Rest the monitor itself is green and if I go to monitor further, it also shows that up.  
I am using ELK version 8.13.4.  
I did not find any issue in the history.

---

<div class="post-metadata">

### Author: ![Ankita\_Pachauri](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ankita_pachauri/32/61469_2.png) [@Ankita\_Pachauri](https://discuss.elastic.co/u/Ankita_Pachauri)
#### Post date: [September 17, 2024, 12:31pm UTC](https://discuss.elastic.co/t/synthetics-bug/365903/4 "2024-09-17T12:31:49Z")

</div>

Any update

---

<div class="post-metadata">

### Author: ![carly.richmond](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/carly.richmond/32/104935_2.png) [@carly.richmond](https://discuss.elastic.co/u/carly.richmond)
#### Post date: [September 17, 2024, 1:50pm UTC](https://discuss.elastic.co/t/synthetics-bug/365903/5 "2024-09-17T13:50:41Z")

</div>

Thanks for confirming. Do you encounter the same issue with the latest version at all (v8.15.1)?

---

<div class="post-metadata">

### Author: ![Ankita\_Pachauri](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ankita_pachauri/32/61469_2.png) [@Ankita\_Pachauri](https://discuss.elastic.co/u/Ankita_Pachauri)
#### Post date: [September 18, 2024, 12:09pm UTC](https://discuss.elastic.co/t/synthetics-bug/365903/6 "2024-09-18T12:09:00Z")

</div>

Hi,  
I have not checked it on 8.15.1 version. However, if needed i can raise a bug.

---

<div class="post-metadata">

### Author: ![carly.richmond](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/carly.richmond/32/104935_2.png) [@carly.richmond](https://discuss.elastic.co/u/carly.richmond)
#### Post date: [September 18, 2024, 12:27pm UTC](https://discuss.elastic.co/t/synthetics-bug/365903/7 "2024-09-18T12:27:07Z")

</div>

If you could raise a bug with details for the team to investigate that would be great. I'm not sure from the details if it's a UI or underlying synthetics issue, so I would recommend raising on `@elastic/synthetics` and they team can advise if it needs to go to the Kibana repo instead.

Thanks in advance!

---

<div class="post-metadata">

### Author: ![Ankita\_Pachauri](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ankita_pachauri/32/61469_2.png) [@Ankita\_Pachauri](https://discuss.elastic.co/u/Ankita_Pachauri)
#### Post date: [September 18, 2024, 12:48pm UTC](https://discuss.elastic.co/t/synthetics-bug/365903/8 "2024-09-18T12:48:26Z")

</div>

Hi,  
Can you share me the GitHub url?

---

<div class="post-metadata">

### Author: ![carly.richmond](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/carly.richmond/32/104935_2.png) [@carly.richmond](https://discuss.elastic.co/u/carly.richmond)
#### Post date: [September 18, 2024, 1:36pm UTC](https://discuss.elastic.co/t/synthetics-bug/365903/9 "2024-09-18T13:36:37Z")

</div>

Sure @Ankita_Pachauri! A new issue can be [created here](https://github.com/elastic/synthetics/issues/new?template=Blank+issue)
