# Synthetics monitors pendig

**URL:** https://discuss.elastic.co/t/synthetics-monitors-pendig/354409
**Category:** Synthetics
**Created:** [February 29, 2024, 7:07am UTC](https://discuss.elastic.co/t/synthetics-monitors-pendig/354409 "2024-02-29T07:07:40Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![Micou12](https://avatars.discourse-cdn.com/v4/letter/m/ad7895/32.png) [@Micou12](https://discuss.elastic.co/u/Micou12)
#### Post date: [February 29, 2024, 7:07am UTC](https://discuss.elastic.co/t/synthetics-monitors-pendig/354409/1 "2024-02-29T07:07:40Z")

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Hello team,

I have configured synthetic monitors using UI but all url tried to include are in pending mode , I am using Elastic V 8.12.2 may be I a missing one of configurations , I need your guidance if you find some missing configs.

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/d/2/d2050153c82886e29b9e69d935d61c77d4aacbf9.png)  
 ![image](https://us1.discourse-cdn.com/elastic/original/3X/4/9/49459384c3d8b7d50a7c119e584f759e804b1f5c.png)  
 ![image](https://us1.discourse-cdn.com/elastic/original/3X/1/6/16f26d1705fc1f77da8fc7ceaaec1c8430455804.png)

Thanks for your help

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### Author: ![emilioalvap](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/emilioalvap/32/99310_2.png) [@emilioalvap](https://discuss.elastic.co/u/emilioalvap)
#### Post date: [March 1, 2024, 12:11pm UTC](https://discuss.elastic.co/t/synthetics-monitors-pendig/354409/2 "2024-03-01T12:11:08Z")

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Hi @Micou12,

Thanks for your interest in Synthetics!

There're a few reasons why this might happen but in general it means we can't connect index back to the cluster

In any case, since this is a cloud deployment, I'd highly recommend opening a request through the support portal ([https://support.elastic.co/](https://support.elastic.co/)). That way we will be able to locate the reason behind the error more easily.

Hope it helps!

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### Author: ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)
#### Post date: [March 29, 2024, 12:11pm UTC](https://discuss.elastic.co/t/synthetics-monitors-pendig/354409/3 "2024-03-29T12:11:24Z")

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