# "The media could not be loaded..." in training video
**URL:** https://discuss.elastic.co/t/the-media-could-not-be-loaded-in-training-video/342277
**Category:** Elastic Training
**Created:** [September 4, 2023, 3:37pm UTC](https://discuss.elastic.co/t/the-media-could-not-be-loaded-in-training-video/342277 "2023-09-04T15:37:07Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@ArthurGeorge](https://discuss.elastic.co/u/ArthurGeorge)
#### Post date: [September 4, 2023, 3:37pm UTC](https://discuss.elastic.co/t/the-media-could-not-be-loaded-in-training-video/342277/1 "2023-09-04T15:37:07Z")
Course: Elasticsearch Engineer (On-Demand), Module 2, Lesson 3: Text Analysis
Question: Clicking Play on the training video associated with Module 2, Lesson 3 (Text Analysis) of the above course produces the following error: "The media could not be loaded, either because the server or network failed or because the format is not supported." I have been able to watch videos from the earlier Modules and Lessons without problems. Can somebody please advise? Thank you
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### Author:  [@system](https://discuss.elastic.co/u/system)
#### Post date: [October 4, 2023, 3:37pm UTC](https://discuss.elastic.co/t/the-media-could-not-be-loaded-in-training-video/342277/2 "2023-10-04T15:37:42Z")
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