# The selected trace cannot be found

**URL:** <https://discuss.elastic.co/t/the-selected-trace-cannot-be-found/387491>\
**Category:** Elasticsearch\
**Created:** [July 3, 2026, 6:57am UTC](https://discuss.elastic.co/t/the-selected-trace-cannot-be-found/387491 "2026-07-03T06:57:58Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![hailinux](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/hailinux/32/147778_2.png) [@hailinux](https://discuss.elastic.co/u/hailinux)\
**Post date:** [July 3, 2026, 6:57am UTC](https://discuss.elastic.co/t/the-selected-trace-cannot-be-found/387491/1 "2026-07-03T06:57:58Z")

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Help me solve the APM problem **The selected trace cannot be found .** Now I access the Kibana UI: Observability -\> APM-\>Services -\> name service . so this I see **Transactions** and error as pictured. Please help me quickly. Thanks a lot

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/3/c/3c48ed91880a4cbd0ab4d9097df6a8ef1c7b885f.png)

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**Author:** ![stephenb](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/stephenb/32/40856_2.png) [@stephenb](https://discuss.elastic.co/u/stephenb)\
**Post date:** [July 3, 2026, 2:11pm UTC](https://discuss.elastic.co/t/the-selected-trace-cannot-be-found/387491/2 "2026-07-03T14:11:19Z")

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Hi @hailinux Welcome to the community.

Couple questions.

What version of elastic stack are you on?

Any recent upgrades?

What is your collection agent? Are you using legacy elastic agent or OTEL?

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<div class="post-metadata">

**Author:** ![hailinux](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/hailinux/32/147778_2.png) [@hailinux](https://discuss.elastic.co/u/hailinux)\
**Post date:** [July 8, 2026, 1:13am UTC](https://discuss.elastic.co/t/the-selected-trace-cannot-be-found/387491/3 "2026-07-08T01:13:49Z")

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Hi @stephenb  
Now I'm using version:

Elasticsearch: 8.12.2

Kibana: 8.12.2

Fleetserver: 8.12.2

APM server: 8.12.2

And I have not taken any action to update to the new version

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**Author:** ![stephenb](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/stephenb/32/40856_2.png) [@stephenb](https://discuss.elastic.co/u/stephenb)\
**Post date:** [July 8, 2026, 2:04am UTC](https://discuss.elastic.co/t/the-selected-trace-cannot-be-found/387491/4 "2026-07-08T02:04:30Z")

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That's a very old version...

At a minimum I would get to the latest 8.19.x

I remember some bugs having to do with that at one point

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<div class="post-metadata">

**Author:** ![hailinux](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/hailinux/32/147778_2.png) [@hailinux](https://discuss.elastic.co/u/hailinux)\
**Post date:** [July 8, 2026, 9:52am UTC](https://discuss.elastic.co/t/the-selected-trace-cannot-be-found/387491/5 "2026-07-08T09:52:17Z")

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So I have to upgrade version to 8.19.x !