# There is a problem with installing elastic agent 8.7.1 on Windows Server

**URL:** <https://discuss.elastic.co/t/there-is-a-problem-with-installing-elastic-agent-8-7-1-on-windows-server/335517>\
**Category:** Elastic Security\
**Created:** [June 8, 2023, 8:34am UTC](https://discuss.elastic.co/t/there-is-a-problem-with-installing-elastic-agent-8-7-1-on-windows-server/335517 "2023-06-08T08:34:38Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![xqaiviwjxzw](https://avatars.discourse-cdn.com/v4/letter/x/bbce88/32.png) [@xqaiviwjxzw](https://discuss.elastic.co/u/xqaiviwjxzw)\
**Post date:** [June 8, 2023, 8:34am UTC](https://discuss.elastic.co/t/there-is-a-problem-with-installing-elastic-agent-8-7-1-on-windows-server/335517/1 "2023-06-08T08:34:38Z")

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After installing elastic agent 8.7.1 on Windows Server 2016 Standard, there is no file.path related information in the log. What is the reason?Hope to reply and help, thank you.

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/9/1/91c1817cd2c1076dbb6e0a270153cf1282330a04.png)

endpoint.log show：

```auto
"message":"AgentConnectionInfo.cpp:123 Agent process is not root/admin or validation failed, disconnecting"

```

Is it because the elastic agent needs administrator privileges to run the program?

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**Author:** ![carly.richmond](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/carly.richmond/32/104935_2.png) [@carly.richmond](https://discuss.elastic.co/u/carly.richmond)\
**Post date:** [June 8, 2023, 9:14am UTC](https://discuss.elastic.co/t/there-is-a-problem-with-installing-elastic-agent-8-7-1-on-windows-server/335517/2 "2023-06-08T09:14:45Z")

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Hi @xqaiviwjxzw,

> [@xqaiviwjxzw](#):
>
> `Agent process is not root/admin or validation failed, dis`

Yes, some integrations require root privileges. There are some remediation options [here in the documentation](https://www.elastic.co/guide/en/fleet/current/fleet-troubleshooting.html#process-not-root).

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<div class="post-metadata">

**Author:** ![xqaiviwjxzw](https://avatars.discourse-cdn.com/v4/letter/x/bbce88/32.png) [@xqaiviwjxzw](https://discuss.elastic.co/u/xqaiviwjxzw)\
**Post date:** [June 8, 2023, 9:24am UTC](https://discuss.elastic.co/t/there-is-a-problem-with-installing-elastic-agent-8-7-1-on-windows-server/335517/3 "2023-06-08T09:24:03Z")

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Okay，Thank you very much for your reply.

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [July 6, 2023, 9:24am UTC](https://discuss.elastic.co/t/there-is-a-problem-with-installing-elastic-agent-8-7-1-on-windows-server/335517/4 "2023-07-06T09:24:05Z")

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