# This is NOT the Elastic Cloud support forum you are looking for **URL:** \ **Category:** Elastic Cloud Enterprise (ECE)\ **Created:** [July 19, 2017, 5:45pm UTC](https://discuss.elastic.co/t/this-is-not-the-elastic-cloud-support-forum-you-are-looking-for/93820 "2017-07-19T17:45:55Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![nrichers](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/nrichers/32/17801_2.png) [@nrichers](https://discuss.elastic.co/u/nrichers)\ **Post date:** [July 19, 2017, 5:45pm UTC](https://discuss.elastic.co/t/this-is-not-the-elastic-cloud-support-forum-you-are-looking-for/93820/1 "2017-07-19T17:45:56Z")
Hiya. We're glad you're here! Before you get started: If you are a subscriber of our Elastic Cloud hosted service and need help, this is NOT the support forum you are looking for ... This forum is for users of our Elastic Cloud **Enterprise** product. Both great, but different. If you need help with Elastic Cloud, see [Now Live! New Elastic Cloud Standard Support](https://discuss.elastic.co/t/now-live-new-elastic-cloud-standard-support/84161). ---
**Author:** ![nrichers](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/nrichers/32/17801_2.png) [@nrichers](https://discuss.elastic.co/u/nrichers)\ **Post date:** [July 19, 2017, 5:46pm UTC](https://discuss.elastic.co/t/this-is-not-the-elastic-cloud-support-forum-you-are-looking-for/93820/2 "2017-07-19T17:46:22Z")
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**Author:** ![nrichers](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/nrichers/32/17801_2.png) [@nrichers](https://discuss.elastic.co/u/nrichers)\ **Post date:** [August 2, 2017, 5:46pm UTC](https://discuss.elastic.co/t/this-is-not-the-elastic-cloud-support-forum-you-are-looking-for/93820/3 "2017-08-02T17:46:35Z")
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