# This site can’t be reached xxx.xxx.xx refused to connect **URL:** \ **Category:** Kibana\ **Created:** [June 2, 2018, 5:17pm UTC](https://discuss.elastic.co/t/this-site-can-t-be-reached-xxx-xxx-xx-refused-to-connect/134293 "2018-06-02T17:17:20Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![krishnan\_radhakrishn](https://avatars.discourse-cdn.com/v4/letter/k/34f0e0/32.png) [@krishnan\_radhakrishn](https://discuss.elastic.co/u/krishnan_radhakrishn)\ **Post date:** [June 2, 2018, 5:17pm UTC](https://discuss.elastic.co/t/this-site-can-t-be-reached-xxx-xxx-xx-refused-to-connect/134293/1 "2018-06-02T17:17:21Z")
[http://public-ip:5601](http://public-ip:5601), i get below error This site can’t be reached xxx.xxx.xx refused to connect. please help me to resolve ---
**Author:** ![Christian\_Dahlqvist](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/christian_dahlqvist/32/4617_2.png) [@Christian\_Dahlqvist](https://discuss.elastic.co/u/Christian_Dahlqvist)\ **Post date:** [June 2, 2018, 5:39pm UTC](https://discuss.elastic.co/t/this-site-can-t-be-reached-xxx-xxx-xx-refused-to-connect/134293/2 "2018-06-02T17:39:51Z")
Sounds like a firewall or networking problem, but you will need to provide more details around setup and configuration for anyone to be able to help beyond that. ---
**Author:** ![krishnan\_radhakrishn](https://avatars.discourse-cdn.com/v4/letter/k/34f0e0/32.png) [@krishnan\_radhakrishn](https://discuss.elastic.co/u/krishnan_radhakrishn)\ **Post date:** [June 2, 2018, 6:00pm UTC](https://discuss.elastic.co/t/this-site-can-t-be-reached-xxx-xxx-xx-refused-to-connect/134293/3 "2018-06-02T18:00:54Z")
etstat -natp | grep 5601(Not all processes could be identified, non-owned process info will not be shown, you would have to be root to see it all.) tcp 0 0 127.0.0.1:5601 0.0.0.0:\* LISTEN ## installting in ubuntu 16.04 virtual machine in azure and trying to access from my local machine ## kibana.service - Kibana Loaded: loaded (/etc/systemd/system/kibana.service; enabled; vendor preset: e Active: active (running) since Sat 2018-06-02 11:48:09 UTC; 5h 0min ago just show kibana is running but when called from internet with public ip:5601 , i get above error when i tried to access from internet [http://public-ip:5601](http://public-ip:5601), i get that error , can some one help please ---
**Author:** ![Christian\_Dahlqvist](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/christian_dahlqvist/32/4617_2.png) [@Christian\_Dahlqvist](https://discuss.elastic.co/u/Christian_Dahlqvist)\ **Post date:** [June 2, 2018, 7:36pm UTC](https://discuss.elastic.co/t/this-site-can-t-be-reached-xxx-xxx-xx-refused-to-connect/134293/4 "2018-06-02T19:36:58Z")
> [@krishnan\_radhakrishn](#): > > tcp 0 0 127.0.0.1:5601 0.0.0.0:\* LISTEN Kibana is listening to 127.0.1 which is only accessible from within the VM. Change it to bind to `0.0.0.0` (or the public IP) in the `kibana.yml` file and you should be able to access it from another machine. ---
**Author:** ![krishnan\_radhakrishn](https://avatars.discourse-cdn.com/v4/letter/k/34f0e0/32.png) [@krishnan\_radhakrishn](https://discuss.elastic.co/u/krishnan_radhakrishn)\ **Post date:** [June 3, 2018, 1:08am UTC](https://discuss.elastic.co/t/this-site-can-t-be-reached-xxx-xxx-xx-refused-to-connect/134293/5 "2018-06-03T01:08:06Z")
still same . not able to load , below is my yml file # Kibana is served by a back end server. This controls which port to use. server.port:5601 # The host to bind the server to. server.host:"0.0.0.0" # running kibana behind a proxy, and want to mount it at a path, # specify that path here. The basePath can't end in a slash. # server.basePath:"/kibana" # The maximum payload size in bytes on incoming server requests. server.maxPayloadBytes: 1048576 # The Elasticsearch instance to use for all your queries. elasticsearch.url:"[http://104.211.229.94:9200](http://104.211.229.94:9200)" # preserve\_elasticsearch\_host true will send the hostname specified in `elasticsearch`. If you set it to false, # then the host you use to connect to _this_ Kibana instance will be sent. elasticsearch.preserveHost:true # Kibana uses an index in Elasticsearch to store saved searches, visualizations Type :quit to exit Vim ---
**Author:** ![krishnan\_radhakrishn](https://avatars.discourse-cdn.com/v4/letter/k/34f0e0/32.png) [@krishnan\_radhakrishn](https://discuss.elastic.co/u/krishnan_radhakrishn)\ **Post date:** [June 3, 2018, 8:15am UTC](https://discuss.elastic.co/t/this-site-can-t-be-reached-xxx-xxx-xx-refused-to-connect/134293/6 "2018-06-03T08:15:39Z")
BINDING TO 0.0.0.0 NOT working when changed in yml file can some one help please ---
**Author:** ![Christian\_Dahlqvist](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/christian_dahlqvist/32/4617_2.png) [@Christian\_Dahlqvist](https://discuss.elastic.co/u/Christian_Dahlqvist)\ **Post date:** [June 3, 2018, 8:25am UTC](https://discuss.elastic.co/t/this-site-can-t-be-reached-xxx-xxx-xx-refused-to-connect/134293/7 "2018-06-03T08:25:15Z")
In that case it sounds like you have firewall or networking issue. Check the firewall as well as any local VM settings. ---
**Author:** ![krishnan\_radhakrishn](https://avatars.discourse-cdn.com/v4/letter/k/34f0e0/32.png) [@krishnan\_radhakrishn](https://discuss.elastic.co/u/krishnan_radhakrishn)\ **Post date:** [June 3, 2018, 9:20am UTC](https://discuss.elastic.co/t/this-site-can-t-be-reached-xxx-xxx-xx-refused-to-connect/134293/8 "2018-06-03T09:20:28Z")
no LUCK, VM machine is in azure , firewall is disabled with below command sudo ufw disable Firewall stopped and disabled on system startup still i see this, Can some one help tcp 0 0 127.0.0.1:5601 0.0.0.0:\* LISTEN ---
**Author:** ![Christian\_Dahlqvist](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/christian_dahlqvist/32/4617_2.png) [@Christian\_Dahlqvist](https://discuss.elastic.co/u/Christian_Dahlqvist)\ **Post date:** [June 3, 2018, 9:58am UTC](https://discuss.elastic.co/t/this-site-can-t-be-reached-xxx-xxx-xx-refused-to-connect/134293/9 "2018-06-03T09:58:51Z")
That still looks the same. Have you restarted Kibana? ---
**Author:** ![krishnan\_radhakrishn](https://avatars.discourse-cdn.com/v4/letter/k/34f0e0/32.png) [@krishnan\_radhakrishn](https://discuss.elastic.co/u/krishnan_radhakrishn)\ **Post date:** [June 3, 2018, 10:10am UTC](https://discuss.elastic.co/t/this-site-can-t-be-reached-xxx-xxx-xx-refused-to-connect/134293/10 "2018-06-03T10:10:37Z")
sudo service kibana restart did this but still same, something is not right ---
**Author:** ![Christian\_Dahlqvist](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/christian_dahlqvist/32/4617_2.png) [@Christian\_Dahlqvist](https://discuss.elastic.co/u/Christian_Dahlqvist)\ **Post date:** [June 3, 2018, 10:32am UTC](https://discuss.elastic.co/t/this-site-can-t-be-reached-xxx-xxx-xx-refused-to-connect/134293/11 "2018-06-03T10:32:24Z")
It seems like it is not loading the config file you edited. Try shutting down the service and then make sure you have updated the right config file. Check the logs when starting up to see what it picks up. ---
**Author:** ![krishnan\_radhakrishn](https://avatars.discourse-cdn.com/v4/letter/k/34f0e0/32.png) [@krishnan\_radhakrishn](https://discuss.elastic.co/u/krishnan_radhakrishn)\ **Post date:** [June 3, 2018, 12:45pm UTC](https://discuss.elastic.co/t/this-site-can-t-be-reached-xxx-xxx-xx-refused-to-connect/134293/12 "2018-06-03T12:45:49Z")
the log is empty , when restarted this is what my yml file, can some one help ![Screenshot%20from%202018-06-03%2018-14-46](https://us1.discourse-cdn.com/elastic/original/3X/d/c/dcaf1f375a5c6eea6992c0a8cc486d5b4411ce5b.png) ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [July 1, 2018, 12:45pm UTC](https://discuss.elastic.co/t/this-site-can-t-be-reached-xxx-xxx-xx-refused-to-connect/134293/13 "2018-07-01T12:45:55Z")
This topic was automatically closed 28 days after the last reply. New replies are no longer allowed.