# Timelion Series not showing data at specific timeframes

**URL:** https://discuss.elastic.co/t/timelion-series-not-showing-data-at-specific-timeframes/174652
**Category:** Kibana
**Tags:** timelion
**Created:** [March 30, 2019, 10:28pm UTC](https://discuss.elastic.co/t/timelion-series-not-showing-data-at-specific-timeframes/174652 "2019-03-30T22:28:43Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![bouncertifa](https://avatars.discourse-cdn.com/v4/letter/b/e56c9b/32.png) [@bouncertifa](https://discuss.elastic.co/u/bouncertifa)
#### Post date: [March 30, 2019, 10:28pm UTC](https://discuss.elastic.co/t/timelion-series-not-showing-data-at-specific-timeframes/174652/1 "2019-03-30T22:28:43Z")

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Hi there,

Just hoping someone could please assist me.

I've created a timelion series that shows a full graph when the date/time filter at the top right corner is set to 24 hours or less. However, when it's set to 7 days or more the data is patchy and only showing bits of lines but when I zoom into the blank areas by dragging the curser over the area it will show me a completed line graph (no blank/patchy areas) for that zoomed in period.

I've tried researching online but it doesn't seem like anyone has had this issue. Would anyone be able to explain why this is the case?

Thank you.

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### Author: ![nickpeihl](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/nickpeihl/32/112622_2.png) [@nickpeihl](https://discuss.elastic.co/u/nickpeihl)
#### Post date: [April 1, 2019, 3:26pm UTC](https://discuss.elastic.co/t/timelion-series-not-showing-data-at-specific-timeframes/174652/2 "2019-04-01T15:26:19Z")

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Thanks for reaching out. Can you provide a screenshot showing this behavior?

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### Author: ![bouncertifa](https://avatars.discourse-cdn.com/v4/letter/b/e56c9b/32.png) [@bouncertifa](https://discuss.elastic.co/u/bouncertifa)
#### Post date: [April 2, 2019, 12:17am UTC](https://discuss.elastic.co/t/timelion-series-not-showing-data-at-specific-timeframes/174652/3 "2019-04-02T00:17:09Z")

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Hi Nick,

Please see attached images of the timelion graph. As you can see, if I do a selected interval of 60 days, the data is patchy and missing data and as you can see where my curser (red line) is at on the 60 day graph, there is no data for 18 Feb 2019, however if I zoom into this date there is a full graph and data showing for this date/period.

I have also attached a 4th screenshot with a small interval of 60 days but larger than 7 days to show the patchy graph.

I hope the attached makes sense.

Thanks in advance for your assistance.

 ![00%20am](https://us1.discourse-cdn.com/elastic/original/3X/c/1/c19286bba38582047b1c08672ad153fb856c9cbf.png)  
 ![50%20am](https://us1.discourse-cdn.com/elastic/original/3X/b/1/b1f6116b7f096d1c8bea9fef65239266b9d02deb.png)  
 ![36%20am](https://us1.discourse-cdn.com/elastic/original/3X/d/9/d98157e6e4b0e228a93ee1a2eee7d929869b93d3.png)  
 ![24%20am](https://us1.discourse-cdn.com/elastic/original/3X/6/0/605b00be99071932fe762579b44204fdcd30d661.png)

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<div class="post-metadata">

### Author: ![nickpeihl](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/nickpeihl/32/112622_2.png) [@nickpeihl](https://discuss.elastic.co/u/nickpeihl)
#### Post date: [April 3, 2019, 12:23am UTC](https://discuss.elastic.co/t/timelion-series-not-showing-data-at-specific-timeframes/174652/4 "2019-04-03T00:23:59Z")

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Thank you. Are you seeing any errors in the browser's developer console? Which version of Kibana and Elasticsearch are you using?

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### Author: ![bouncertifa](https://avatars.discourse-cdn.com/v4/letter/b/e56c9b/32.png) [@bouncertifa](https://discuss.elastic.co/u/bouncertifa)
#### Post date: [April 3, 2019, 11:48am UTC](https://discuss.elastic.co/t/timelion-series-not-showing-data-at-specific-timeframes/174652/5 "2019-04-03T11:48:29Z")

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Hi Nick, my interval setting is on auto and i am not getting any errors on any of the selected periods besides a patchy graph for a period greater than a couple days. If I change my interval to 1s I will receive the following error message: 'Max buckets exceeded; 604800 of 4000 allowed. Choose a larger interval or a shorter time span'. However, if i select 1d interval on a 7 day period it will give me a full graph but if i then change the period to 30 days, it becomes patchy again with no error message. I believe I am using Elasticsearch v6.5.1 and Kibana v6.4.3

I hope the above makes sense!

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<div class="post-metadata">

### Author: ![nickpeihl](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/nickpeihl/32/112622_2.png) [@nickpeihl](https://discuss.elastic.co/u/nickpeihl)
#### Post date: [April 3, 2019, 6:51pm UTC](https://discuss.elastic.co/t/timelion-series-not-showing-data-at-specific-timeframes/174652/6 "2019-04-03T18:51:48Z")

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Do you have `elasticsearch.shardTimeout: 0` in your `kibana.yml` file? It could be related to this bug. [https://github.com/elastic/kibana/issues/23428](https://github.com/elastic/kibana/issues/23428)

This bug was fixed in Kibana 6.5.1.

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<div class="post-metadata">

### Author: ![bouncertifa](https://avatars.discourse-cdn.com/v4/letter/b/e56c9b/32.png) [@bouncertifa](https://discuss.elastic.co/u/bouncertifa)
#### Post date: [April 5, 2019, 12:06pm UTC](https://discuss.elastic.co/t/timelion-series-not-showing-data-at-specific-timeframes/174652/7 "2019-04-05T12:06:01Z")

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thank you, Nick. I will try and let you know the results.

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<div class="post-metadata">

### Author: ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)
#### Post date: [May 3, 2019, 12:06pm UTC](https://discuss.elastic.co/t/timelion-series-not-showing-data-at-specific-timeframes/174652/8 "2019-05-03T12:06:04Z")

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