# Training videos do not load on my elastic Learning Tool
**URL:** https://discuss.elastic.co/t/training-videos-do-not-load-on-my-elastic-learning-tool/336654
**Category:** Elastic Training
**Created:** [June 22, 2023, 8:33am UTC](https://discuss.elastic.co/t/training-videos-do-not-load-on-my-elastic-learning-tool/336654 "2023-06-22T08:33:09Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@sachingurung7](https://discuss.elastic.co/u/sachingurung7)
#### Post date: [June 22, 2023, 8:33am UTC](https://discuss.elastic.co/t/training-videos-do-not-load-on-my-elastic-learning-tool/336654/1 "2023-06-22T08:33:09Z")
Training media could not be loaded, either because the server or network failed or because the format is not supported.
I have tried using Edge browser and Google chrome, and get the same result. I have checked to ensure these browsers are up to date too.
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### Author:  [@Sean\_Story](https://discuss.elastic.co/u/Sean_Story)
#### Post date: [June 22, 2023, 4:07pm UTC](https://discuss.elastic.co/t/training-videos-do-not-load-on-my-elastic-learning-tool/336654/2 "2023-06-22T16:07:37Z")
Hi @sachingurung7 ,
Sorry you're having an issue watching the training videos. Can you clarify which videos you're having an issue with? I just checked and I was able to watch [Free Elastic Enterprise Search training in Elastic Cloud | Elastic Training](https://www.elastic.co/training/enterprise-search-quick-start) and [How-to Series: Elastic App Search | Elastic Training](https://www.elastic.co/videos/training-how-to-series-app-search) on Chrome just now.
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### Author:  [@system](https://discuss.elastic.co/u/system)
#### Post date: [July 20, 2023, 4:08pm UTC](https://discuss.elastic.co/t/training-videos-do-not-load-on-my-elastic-learning-tool/336654/3 "2023-07-20T16:08:39Z")
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