# Transaction trace incomplete **URL:** \ **Category:** APM\ **Tags:** php\ **Created:** [January 24, 2022, 6:10pm UTC](https://discuss.elastic.co/t/transaction-trace-incomplete/295269 "2022-01-24T18:10:02Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![benjaminCDV](https://avatars.discourse-cdn.com/v4/letter/b/2acd7d/32.png) [@benjaminCDV](https://discuss.elastic.co/u/benjaminCDV)\ **Post date:** [January 24, 2022, 6:10pm UTC](https://discuss.elastic.co/t/transaction-trace-incomplete/295269/1 "2022-01-24T18:10:02Z")
**Kibana version** : 7.16 **Elasticsearch version** : 7.16 **APM Server version** : 7.16 **APM Agent language and version** : PHP v1.4 **Browser version** : **Original install method (e.g. download page, yum, deb, from source, etc.) and version**: deb **Fresh install or upgraded from other version?** fresh I'm currently testing APM on the trial version (so I can validate the tools before subscribing to a paid plan) and APM doesn't show a complete trace for transactions. As you can see on the screenshot, most the request time is missing a trace details. For instance, on this trace I was supposed to get Redis calls, GraphQL server resolutions, etc etc, but well, most of them are missing. What's happening here? ![Capture d’écran 2022-01-24 à 19.06.01](https://us1.discourse-cdn.com/elastic/original/3X/b/8/b811b3f3f36cb725820ead4df8f41adec1a54c05.png) Thanks. ---
**Author:** ![felixbarny](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/felixbarny/32/27341_2.png) [@felixbarny](https://discuss.elastic.co/u/felixbarny)\ **Post date:** [January 26, 2022, 10:11am UTC](https://discuss.elastic.co/t/transaction-trace-incomplete/295269/2 "2022-01-26T10:11:39Z")
Hi and welcome to the forum! > [@benjaminCDV](#): > > For instance, on this trace I was supposed to get Redis calls, GraphQL server resolutions, etc We're not supporting these technologies yet. See [Supported technologies | APM PHP Agent Reference [1.x] | Elastic](https://www.elastic.co/guide/en/apm/agent/php/current/supported-technologies.html) for what's currently supported. Redis and GraphQL is currently not on our short-term roadmap. But thanks for the feedback. We will take that into account for our prioritization decisions. ---
**Author:** ![benjaminCDV](https://avatars.discourse-cdn.com/v4/letter/b/2acd7d/32.png) [@benjaminCDV](https://discuss.elastic.co/u/benjaminCDV)\ **Post date:** [January 31, 2022, 9:02am UTC](https://discuss.elastic.co/t/transaction-trace-incomplete/295269/3 "2022-01-31T09:02:55Z")
Ok thanks Felix. The solution is not advanced enough for us at the moment, but we'll check it out again in the future 🙂 ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [February 21, 2022, 5:03am UTC](https://discuss.elastic.co/t/transaction-trace-incomplete/295269/4 "2022-02-21T05:03:27Z")
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