# Trial license
**URL:** https://discuss.elastic.co/t/trial-license/164116
**Category:** Elasticsearch
**Created:** [January 14, 2019, 9:22am UTC](https://discuss.elastic.co/t/trial-license/164116 "2019-01-14T09:22:31Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@li\_jessen2016](https://discuss.elastic.co/u/li_jessen2016)
#### Post date: [January 14, 2019, 9:22am UTC](https://discuss.elastic.co/t/trial-license/164116/1 "2019-01-14T09:22:31Z")
After I changed back to basic license after starting trail license, I found that I can't start trail license again, though it hasn't reached the deadline of one month since I first started it.
The response is ""eligible\_to\_start\_trial":false".
If I want to start trial license, what should I do?
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### Author:  [@warkolm](https://discuss.elastic.co/u/warkolm)
#### Post date: [January 14, 2019, 9:26am UTC](https://discuss.elastic.co/t/trial-license/164116/2 "2019-01-14T09:26:55Z")
You can contact [sales@elastic.co](mailto:sales@elastic.co) to ask for another trial.
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### Author:  [@li\_jessen2016](https://discuss.elastic.co/u/li_jessen2016)
#### Post date: [January 15, 2019, 1:05am UTC](https://discuss.elastic.co/t/trial-license/164116/3 "2019-01-15T01:05:20Z")
I wrote a email to them but got no reply so far.
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### Author:  [@warkolm](https://discuss.elastic.co/u/warkolm)
#### Post date: [January 15, 2019, 1:09am UTC](https://discuss.elastic.co/t/trial-license/164116/4 "2019-01-15T01:09:05Z")
Can you PM me your email address and I will see what I can find out.
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### Author:  [@system](https://discuss.elastic.co/u/system)
#### Post date: [February 12, 2019, 1:09am UTC](https://discuss.elastic.co/t/trial-license/164116/5 "2019-02-12T01:09:19Z")
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