# Troubleshooting on RUM

**URL:** https://discuss.elastic.co/t/troubleshooting-on-rum/342436
**Category:** User Experience
**Created:** [September 6, 2023, 11:06am UTC](https://discuss.elastic.co/t/troubleshooting-on-rum/342436 "2023-09-06T11:06:47Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![Anjali3](https://avatars.discourse-cdn.com/v4/letter/a/48db29/32.png) [@Anjali3](https://discuss.elastic.co/u/Anjali3)
#### Post date: [September 6, 2023, 11:06am UTC](https://discuss.elastic.co/t/troubleshooting-on-rum/342436/1 "2023-09-06T11:06:47Z")

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We have configured the RUM monitoring on our application.  
How can we troubleshoot the issues on RUM. Also, Logs are not reporting . How can we monitor from application end.

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### Author: ![carly.richmond](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/carly.richmond/32/104935_2.png) [@carly.richmond](https://discuss.elastic.co/u/carly.richmond)
#### Post date: [September 6, 2023, 12:41pm UTC](https://discuss.elastic.co/t/troubleshooting-on-rum/342436/2 "2023-09-06T12:41:16Z")

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Hi @Anjali3,

Welcome to the community! What [`logLevel`](https://www.elastic.co/guide/en/apm/agent/rum-js/5.x/configuration.html#log-level) have you specified on the RUM agent? I would perhaps increase the log level above the default and check your applications logs.

Are you not able to see RUM events coming through to Elastic? Can you check your RUM config, errors and also if RUM is enabled on your APM server?

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### Author: ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)
#### Post date: [October 4, 2023, 12:41pm UTC](https://discuss.elastic.co/t/troubleshooting-on-rum/342436/3 "2023-10-04T12:41:37Z")

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