# Unable install logstash-output-email plugin on logstash 5.5.2

**URL:** <https://discuss.elastic.co/t/unable-install-logstash-output-email-plugin-on-logstash-5-5-2/113808>\
**Category:** Logstash\
**Created:** [January 2, 2018, 4:21pm UTC](https://discuss.elastic.co/t/unable-install-logstash-output-email-plugin-on-logstash-5-5-2/113808 "2018-01-02T16:21:04Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![govinda.rao](https://avatars.discourse-cdn.com/v4/letter/g/f14d63/32.png) [@govinda.rao](https://discuss.elastic.co/u/govinda.rao)\
**Post date:** [January 2, 2018, 4:21pm UTC](https://discuss.elastic.co/t/unable-install-logstash-output-email-plugin-on-logstash-5-5-2/113808/1 "2018-01-02T16:21:04Z")

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Hi, I have logstash 5.5.2 and when installing email plugin "logstash-output-email" all the time i am getting below error. please help

ERROR: Something went wrong when installing logstash-output-email, message: 403 "Forbidden"

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**Author:** ![magnusbaeck](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/magnusbaeck/32/44943_2.png) [@magnusbaeck](https://discuss.elastic.co/u/magnusbaeck)\
**Post date:** [January 4, 2018, 9:18pm UTC](https://discuss.elastic.co/t/unable-install-logstash-output-email-plugin-on-logstash-5-5-2/113808/2 "2018-01-04T21:18:49Z")

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Are you using an HTTP proxy?

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<div class="post-metadata">

**Author:** ![govinda.rao](https://avatars.discourse-cdn.com/v4/letter/g/f14d63/32.png) [@govinda.rao](https://discuss.elastic.co/u/govinda.rao)\
**Post date:** [January 5, 2018, 7:24am UTC](https://discuss.elastic.co/t/unable-install-logstash-output-email-plugin-on-logstash-5-5-2/113808/3 "2018-01-05T07:24:40Z")

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Yes. Used both http and https proxy still didnt work and giving me all the time same error

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**Author:** ![magnusbaeck](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/magnusbaeck/32/44943_2.png) [@magnusbaeck](https://discuss.elastic.co/u/magnusbaeck)\
**Post date:** [January 5, 2018, 9:36am UTC](https://discuss.elastic.co/t/unable-install-logstash-output-email-plugin-on-logstash-5-5-2/113808/4 "2018-01-05T09:36:10Z")

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Then I'd bet the error is related to the proxy or possibly the fact that you're not using the proxy (maybe you have a firewall capable of responding 403 to all outbound HTTP requests?).

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<div class="post-metadata">

**Author:** ![govinda.rao](https://avatars.discourse-cdn.com/v4/letter/g/f14d63/32.png) [@govinda.rao](https://discuss.elastic.co/u/govinda.rao)\
**Post date:** [January 5, 2018, 12:43pm UTC](https://discuss.elastic.co/t/unable-install-logstash-output-email-plugin-on-logstash-5-5-2/113808/5 "2018-01-05T12:43:30Z")

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I am using proxy and able to download the spec.gz file with wget command. But when trying to install the plugin with ./logstash-plugin getting this 403 forbidden error.

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<div class="post-metadata">

**Author:** ![magnusbaeck](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/magnusbaeck/32/44943_2.png) [@magnusbaeck](https://discuss.elastic.co/u/magnusbaeck)\
**Post date:** [January 5, 2018, 9:16pm UTC](https://discuss.elastic.co/t/unable-install-logstash-output-email-plugin-on-logstash-5-5-2/113808/6 "2018-01-05T21:16:19Z")

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How are you configuring Logstash to use the proxy? Have you dumped the network traffic to verify that Logstash is using the proxy? There are lots of things to try here. Be systematic. Over and out.

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [February 2, 2018, 9:16pm UTC](https://discuss.elastic.co/t/unable-install-logstash-output-email-plugin-on-logstash-5-5-2/113808/7 "2018-02-02T21:16:25Z")

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