# Unable to access my Elastic account - says terminated **URL:** \ **Category:** Elastic Training\ **Created:** [January 27, 2021, 9:41pm UTC](https://discuss.elastic.co/t/unable-to-access-my-elastic-account-says-terminated/262422 "2021-01-27T21:41:58Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Stud21](https://avatars.discourse-cdn.com/v4/letter/s/dfb087/32.png) [@Stud21](https://discuss.elastic.co/u/Stud21)\ **Post date:** [January 27, 2021, 9:41pm UTC](https://discuss.elastic.co/t/unable-to-access-my-elastic-account-says-terminated/262422/1 "2021-01-27T21:41:58Z")
Hi, I have been enrolled by Leidos for the Elastic training/certification course for a year. However, when I access [https://cloud.elastic.co/home](https://cloud.elastic.co/home) using my [patds12@gmail.com](mailto:patds12@gmail.com) account, the status shows as Terminated. I am unable to access my relevant training. Would you please validate my account or call me for further details. Patrick Dias ---
**Author:** ![Rocio\_Diskin](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/rocio_diskin/32/83021_2.png) [@Rocio\_Diskin](https://discuss.elastic.co/u/Rocio_Diskin)\ **Post date:** [January 27, 2021, 10:59pm UTC](https://discuss.elastic.co/t/unable-to-access-my-elastic-account-says-terminated/262422/2 "2021-01-27T22:59:12Z")
Hi Patrick, I'm sorry to hear you are having issues login. We will be happy to assist you and will forward this thread to the training operations team at Elastic. Best, Rocio ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [February 26, 2021, 10:59pm UTC](https://discuss.elastic.co/t/unable-to-access-my-elastic-account-says-terminated/262422/3 "2021-02-26T22:59:18Z")
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