# Unable to access new Azure ES cloud instance

**URL:** <https://discuss.elastic.co/t/unable-to-access-new-azure-es-cloud-instance/362472>\
**Category:** Elasticsearch\
**Created:** [July 3, 2024, 1:45pm UTC](https://discuss.elastic.co/t/unable-to-access-new-azure-es-cloud-instance/362472 "2024-07-03T13:45:06Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![vinholla](https://avatars.discourse-cdn.com/v4/letter/v/c37758/32.png) [@vinholla](https://discuss.elastic.co/u/vinholla)\
**Post date:** [July 3, 2024, 1:45pm UTC](https://discuss.elastic.co/t/unable-to-access-new-azure-es-cloud-instance/362472/1 "2024-07-03T13:45:06Z")

</div>

To access the resource [r:/deployments/34886272522cadf7813eabf3b778e93a], the user must have the required authorization.

---

<div class="post-metadata">

**Author:** ![jessgarson](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jessgarson/32/129841_2.png) [@jessgarson](https://discuss.elastic.co/u/jessgarson)\
**Post date:** [July 5, 2024, 7:17pm UTC](https://discuss.elastic.co/t/unable-to-access-new-azure-es-cloud-instance/362472/2 "2024-07-05T19:17:43Z")

</div>

Thanks for reaching out, @vinholla. Can you provide some further context about when you received this error and what you are looking to accomplish?

---

<div class="post-metadata">

**Author:** ![vinholla](https://avatars.discourse-cdn.com/v4/letter/v/c37758/32.png) [@vinholla](https://discuss.elastic.co/u/vinholla)\
**Post date:** [July 8, 2024, 2:15am UTC](https://discuss.elastic.co/t/unable-to-access-new-azure-es-cloud-instance/362472/3 "2024-07-08T02:15:19Z")

</div>

We had a trial version and we are switching over to paid version via Azure.

As we would want to sort out security and access issue.

I am unable to login to the new instance as it gives below error message.

To access the resource [r:/deployments/34886272522cadf7813eabf3b778e93a], the user must have the required authorization.

I have the full access to the instance

---

<div class="post-metadata">

**Author:** ![jessgarson](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jessgarson/32/129841_2.png) [@jessgarson](https://discuss.elastic.co/u/jessgarson)\
**Post date:** [July 8, 2024, 4:11pm UTC](https://discuss.elastic.co/t/unable-to-access-new-azure-es-cloud-instance/362472/4 "2024-07-08T16:11:20Z")

</div>

Thanks for following up, @vinholla. [This guide](https://www.elastic.co/blog/getting-started-with-the-azure-integration-enhancement) might be a good starting point here.
