# Unable to change elastic user password

**URL:** https://discuss.elastic.co/t/unable-to-change-elastic-user-password/122887
**Category:** Elasticsearch
**Created:** [March 7, 2018, 1:06pm UTC](https://discuss.elastic.co/t/unable-to-change-elastic-user-password/122887 "2018-03-07T13:06:31Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![rashmi](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/rashmi/32/16391_2.png) [@rashmi](https://discuss.elastic.co/u/rashmi)
#### Post date: [March 7, 2018, 7:34pm UTC](https://discuss.elastic.co/t/unable-to-change-elastic-user-password/122887/2 "2018-03-07T19:34:50Z")

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> [@annk](#):
>
> ERROR: Failed to verify bootstrap password

setup-passwords ( [elasticsearch-setup-passwords | Elasticsearch Guide [8.11] | Elastic](https://www.elastic.co/guide/en/elasticsearch/reference/current/setup-passwords.html)) uses the bootstrap password( [Setting Up User Authentication | X-Pack for the Elastic Stack [6.0] | Elastic](https://www.elastic.co/guide/en/x-pack/6.0/setting-up-authentication.html#bootstrap-elastic-passwords)) in order to set the password for the users. After you set a password for the elastic user, the bootstrap password is no longer active and this is why you get the second error

ERROR: Failed to verify bootstrap password.

Were you able to login with either kibana or logstash\_system users and their auto-generated passwords ?

Now, if you don't remember the original password for elastic that setup-passwords created, or if you in any case need to reset it to something new, you can follow the instructions that @TimV has shared in this answer( [I lost the password that has been changed - #2 by TimV](https://discuss.elastic.co/t/i-lost-the-password-that-has-been-changed/91867/2))

Hope this helps,

Thanks  
Rashmi

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