# Unable to create backup/snapshot to AWS S3

**URL:** <https://discuss.elastic.co/t/unable-to-create-backup-snapshot-to-aws-s3/29679>\
**Category:** Elasticsearch\
**Created:** [September 21, 2015, 7:47am UTC](https://discuss.elastic.co/t/unable-to-create-backup-snapshot-to-aws-s3/29679 "2015-09-21T07:47:10Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![niraj\_kumar](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/niraj_kumar/32/4130_2.png) [@niraj\_kumar](https://discuss.elastic.co/u/niraj_kumar)\
**Post date:** [September 21, 2015, 7:47am UTC](https://discuss.elastic.co/t/unable-to-create-backup-snapshot-to-aws-s3/29679/1 "2015-09-21T07:47:10Z")

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Hi All,

I am trying to take a backup of my elasticsearch but somehow it isn't working.

Versions Used:-  
ES:- 1.5.0  
Cloud-AWS:- 2.5.0

Command used(using postman with PUT):- [https://url/es/\_snapshot/backup/backup3](https://url/es/_snapshot/backup/backup3)  
{  
"indices": "logstash-\*",  
"ignore\_unavailable": "true",  
"include\_global\_state": false  
}

It says that it accepted with a message {accepted: true} but when i go and check the status for it. I get the below error on the screen.

{  
"snapshots": [  
{  
"snapshot": "backup3",  
"repository": "backup",  
"state": "SUCCESS",  
"shards\_stats": {  
"initializing": 0,  
"started": 0,  
"finalizing": 0,  
"done": 0,  
"failed": 20,  
"total": 20  
},  
"stats": {  
"number\_of\_files": 0,  
"processed\_files": 0,  
"total\_size\_in\_bytes": 0,  
"processed\_size\_in\_bytes": 0,  
"start\_time\_in\_millis": 0,  
"time\_in\_millis": 0  
},  
"indices": {  
"logstash-0015.09.17": {  
"shards\_stats": {  
"initializing": 0,  
"started": 0,  
"finalizing": 0,  
"done": 0,  
"failed": 5,  
"total": 5  
},  
"stats": {  
"number\_of\_files": 0,  
"processed\_files": 0,  
"total\_size\_in\_bytes": 0,  
"processed\_size\_in\_bytes": 0,  
"start\_time\_in\_millis": 0,  
"time\_in\_millis": 0  
},  
"shards": {  
"0": {  
"stage": "FAILURE",  
"stats": {  
"number\_of\_files": 0,  
"processed\_files": 0,  
"total\_size\_in\_bytes": 0,  
"processed\_size\_in\_bytes": 0,  
"start\_time\_in\_millis": 0,  
"time\_in\_millis": 0  
},  
"reason": "IndexShardSnapshotFailedException[[logstash-0015.09.17][0] INSTANCE]; nested: NoSuchFieldError[INSTANCE]; "  
},  
"1": {  
"stage": "FAILURE",  
"stats": {  
"number\_of\_files": 0,  
"processed\_files": 0,  
"total\_size\_in\_bytes": 0,  
"processed\_size\_in\_bytes": 0,  
"start\_time\_in\_millis": 0,  
"time\_in\_millis": 0  
},  
"reason": "IndexShardSnapshotFailedException[[logstash-0015.09.17][1] INSTANCE]; nested: NoSuchFieldError[INSTANCE]; "  
},  
"2": {  
"stage": "FAILURE",  
"stats": {  
"number\_of\_files": 0,  
"processed\_files": 0,  
"total\_size\_in\_bytes": 0,  
"processed\_size\_in\_bytes": 0,  
"start\_time\_in\_millis": 0,  
"time\_in\_millis": 0  
},  
"reason": "IndexShardSnapshotFailedException[[logstash-0015.09.17][2] INSTANCE]; nested: NoSuchFieldError[INSTANCE]; "  
},

Can anyone let me know what can be the issue.

FYI:- The access key and secret key are all correct with proper admin privilege.

Help!!!

--Niraj

---

<div class="post-metadata">

**Author:** ![dadoonet](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dadoonet/32/137187_2.png) [@dadoonet](https://discuss.elastic.co/u/dadoonet)\
**Post date:** [September 21, 2015, 8:41am UTC](https://discuss.elastic.co/t/unable-to-create-backup-snapshot-to-aws-s3/29679/2 "2015-09-21T08:41:57Z")

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Did you try to upgrade to 1.7 as I invited you there? [https://github.com/elastic/elasticsearch/issues/13114#issuecomment-137685716](https://github.com/elastic/elasticsearch/issues/13114#issuecomment-137685716)

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<div class="post-metadata">

**Author:** ![niraj\_kumar](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/niraj_kumar/32/4130_2.png) [@niraj\_kumar](https://discuss.elastic.co/u/niraj_kumar)\
**Post date:** [September 21, 2015, 6:14pm UTC](https://discuss.elastic.co/t/unable-to-create-backup-snapshot-to-aws-s3/29679/3 "2015-09-21T18:14:05Z")

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Hi,

I have a production server and i believe i am avoiding this step of upgrading to 1.7. Anything else as a part of triaging will help.

Regards  
Niraj

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [July 5, 2017, 11:48pm UTC](https://discuss.elastic.co/t/unable-to-create-backup-snapshot-to-aws-s3/29679/4 "2017-07-05T23:48:59Z")

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