# Unable to create extensions in managed elastic gold tier

**URL:** <https://discuss.elastic.co/t/unable-to-create-extensions-in-managed-elastic-gold-tier/365484>\
**Category:** Elasticsearch\
**Created:** [August 23, 2024, 11:51pm UTC](https://discuss.elastic.co/t/unable-to-create-extensions-in-managed-elastic-gold-tier/365484 "2024-08-23T23:51:04Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![gsk6](https://avatars.discourse-cdn.com/v4/letter/g/e495f1/32.png) [@gsk6](https://discuss.elastic.co/u/gsk6)\
**Post date:** [August 23, 2024, 11:51pm UTC](https://discuss.elastic.co/t/unable-to-create-extensions-in-managed-elastic-gold-tier/365484/1 "2024-08-23T23:51:04Z")

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I am trying to create an extension in elasticsearch using the UI, but under the extensions page, the "Upload extension" option is disabled for me. I could not find a similar case online, can someone help on this?

I read somewhere on elastic documentation that custom extensions are only available to Gold tier+, so I upgraded my plan to gold, but still not able to access this.

 ![Screenshot 2024-08-23 at 4.50.43 PM](https://us1.discourse-cdn.com/elastic/original/3X/6/5/6596bde5ce80222a69b32b4ea63f3152d244cb09.png)

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**Author:** ![dadoonet](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dadoonet/32/137187_2.png) [@dadoonet](https://discuss.elastic.co/u/dadoonet)\
**Post date:** [August 24, 2024, 6:09am UTC](https://discuss.elastic.co/t/unable-to-create-extensions-in-managed-elastic-gold-tier/365484/2 "2024-08-24T06:09:59Z")

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Please see [Specialized Support from Designated Elastic Engineers | Elastic](https://www.elastic.co/cloud/elasticsearch-service/support) on how to raise a support ticket for Elastic Cloud 🙂