# Unable to download getting a 403

**URL:** <https://discuss.elastic.co/t/unable-to-download-getting-a-403/307139>\
**Category:** Meta Elastic\
**Created:** [June 14, 2022, 10:45am UTC](https://discuss.elastic.co/t/unable-to-download-getting-a-403/307139 "2022-06-14T10:45:29Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![abas](https://avatars.discourse-cdn.com/v4/letter/a/919ad9/32.png) [@abas](https://discuss.elastic.co/u/abas)\
**Post date:** [June 14, 2022, 10:45am UTC](https://discuss.elastic.co/t/unable-to-download-getting-a-403/307139/1 "2022-06-14T10:45:29Z")

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Hello,

We are using Chocolatay to install some packages on our Windows Server. I tried to install winlogbeat, which downloads the file from [https://artifacts.elastic.co/downloads/beats/winlogbeat/winlogbeat-7.15.1-windows-x86\_64.zip](https://artifacts.elastic.co/downloads/beats/winlogbeat/winlogbeat-7.15.1-windows-x86_64.zip).

But I get a 403 from this server. I guess that this server is blocked since other IPs are able to download. What is the correct way to get a delist? Also interested why we were blocked.

Kind regards,  
Bas

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**Author:** ![wsouza](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/wsouza/32/92547_2.png) [@wsouza](https://discuss.elastic.co/u/wsouza)\
**Post date:** [June 15, 2022, 12:58pm UTC](https://discuss.elastic.co/t/unable-to-download-getting-a-403/307139/2 "2022-06-15T12:58:08Z")

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Download working via browser

[https://artifacts.elastic.co/downloads/beats/winlogbeat/winlogbeat-7.15.1-windows-x86\_64.zip](https://artifacts.elastic.co/downloads/beats/winlogbeat/winlogbeat-7.15.1-windows-x86_64.zip)

> **[Winlogbeat 7.15.1 | Elastic](https://www.elastic.co/pt/downloads/past-releases/winlogbeat-7-15-1)**

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<div class="post-metadata">

**Author:** ![abas](https://avatars.discourse-cdn.com/v4/letter/a/919ad9/32.png) [@abas](https://discuss.elastic.co/u/abas)\
**Post date:** [June 15, 2022, 4:06pm UTC](https://discuss.elastic.co/t/unable-to-download-getting-a-403/307139/3 "2022-06-15T16:06:30Z")

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I'm unable to download it. I get a 403 on this page.

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<div class="post-metadata">

**Author:** ![wsouza](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/wsouza/32/92547_2.png) [@wsouza](https://discuss.elastic.co/u/wsouza)\
**Post date:** [June 15, 2022, 6:33pm UTC](https://discuss.elastic.co/t/unable-to-download-getting-a-403/307139/4 "2022-06-15T18:33:20Z")

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I understand now. Below is a link to some sites where you can check your IP reputation and try to remove it from a blacklist:

> **[Email Blacklist Check - IP Blacklist Check - See if your server is blacklisted](https://mxtoolbox.com/blacklists.aspx)**

> **[MULTIRBL - Verifique em tempo real se seu IP consta em blacklists (DNSBL)](https://www.base64.com.br/suporte/multirbl)**
>
> Como verificar em tempo real se meu sistema está em blacklists RBL e verificação de reverso?

> **[AbuseIPDB - IP address abuse reports - Making the Internet safer, one IP at a...](https://www.abuseipdb.com/)**
>
> AbuseIPDB is an IP address blacklist for webmasters and sysadmins to report IP addresses engaging in abusive behavior on their networks, or check the report history of any IP.

[https://www.talosintelligence.com/reputation\_center](https://www.talosintelligence.com/reputation_center)

Or you can try using online proxy sites as well as using a VPN

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**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\
**Post date:** [June 16, 2022, 4:52am UTC](https://discuss.elastic.co/t/unable-to-download-getting-a-403/307139/5 "2022-06-16T04:52:08Z")

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I have chased this up.

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<div class="post-metadata">

**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\
**Post date:** [June 21, 2022, 10:43pm UTC](https://discuss.elastic.co/t/unable-to-download-getting-a-403/307139/6 "2022-06-21T22:43:32Z")

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@abas this has been resolved, thank for your patience here.

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [July 19, 2022, 10:44pm UTC](https://discuss.elastic.co/t/unable-to-download-getting-a-403/307139/7 "2022-07-19T22:44:23Z")

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