# Unable to fetch data from kibana\_settings collector / NoShardsAvailableException

**URL:** <https://discuss.elastic.co/t/unable-to-fetch-data-from-kibana-settings-collector-noshardsavailableexception/162763>\
**Category:** Elasticsearch\
**Created:** [January 3, 2019, 8:27am UTC](https://discuss.elastic.co/t/unable-to-fetch-data-from-kibana-settings-collector-noshardsavailableexception/162763 "2019-01-03T08:27:37Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![pkaramol](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/pkaramol/32/22610_2.png) [@pkaramol](https://discuss.elastic.co/u/pkaramol)\
**Post date:** [January 3, 2019, 8:27am UTC](https://discuss.elastic.co/t/unable-to-fetch-data-from-kibana-settings-collector-noshardsavailableexception/162763/1 "2019-01-03T08:27:37Z")

</div>

I am setting up a 7 node cluster with 3 Masters / 3 Data / 1 [Coordinating node](https://www.elastic.co/guide/en/kibana/current/production.html#load-balancing)

The cluster is deployed on AWS with ec2 discovery plugin.  
The nodes are using Amazon Linux 2 and the ES/Kibana versions are `6.4.2`

`kibana.yml`:

```
server.port: 8080
server.host: 10.11.11.11 # private ip of node
elasticsearch.url: "http://localhost:9200"

```

`/etc/elasticsearch/elasticsearch.yml`

```
cluster.name: elastic-cluster-prod

path.data: /elastic_data

path.logs: /var/log/elasticsearch
bootstrap.memory_lock: true

network.host: 0.0.0.0
discovery.ec2.endpoint: ec2.eu-west-1.amazonaws.com
discovery.ec2.host_type: private_ip
discovery.zen.hosts_provider: ec2
http.port: 9200
discovery.zen.minimum_master_nodes: 2
node.master: false
node.data: false
node.ingest: false
s3.client.default.endpoint: s3-eu-west-1.amazonaws.com
transport.tcp.port: 9300
node.name: es-prod-coord
action.auto_create_index: true
transport.host: _ec2:privateIp_

```

However, although all other nodes seem healthy, coordinating node fails:

`kibana.log`

```
{"type":"error","@timestamp":"2019-01-03T08:18:17Z","tags":["warning","stats-collection"],"pid":2907,"level":"error","error":{"message":"[no_shard_available_action_exception] No shard available for [get [.kibana][doc][config:6.4.2]: routing [null]]","name":"Error","stack":"[no_shard_available_action_exception] No shard available for [get [.kibana][doc][config:6.4.2]: routing [null]] :: {\"path\":\"/.kibana/doc/config%3A6.4.2\",\"query\":{},\"statusCode\":503,\"response\":\"{\\\"error\\\":{\\\"root_cause\\\":[{\\\"type\\\":\\\"no_shard_available_action_exception\\\",\\\"reason\\\":\\\"No shard available for [get [.kibana][doc][config:6.4.2]: routing [null]]\\\"}],\\\"type\\\":\\\"no_shard_available_action_exception\\\",\\\"reason\\\":\\\"No shard available for [get [.kibana][doc][config:6.4.2]: routing [null]]\\\"},\\\"status\\\":503}\"}\n at respond (/usr/share/kibana/node_modules/elasticsearch/src/lib/transport.js:307:15)\n at checkRespForFailure (/usr/share/kibana/node_modules/elasticsearch/src/lib/transport.js:266:7)\n at HttpConnector.<anonymous> (/usr/share/kibana/node_modules/elasticsearch/src/lib/connectors/http.js:159:7)\n at IncomingMessage.bound (/usr/share/kibana/node_modules/elasticsearch/node_modules/lodash/dist/lodash.js:729:21)\n at emitNone (events.js:111:20)\n at IncomingMessage.emit (events.js:208:7)\n at endReadableNT (_stream_readable.js:1064:12)\n at _combinedTickCallback (internal/process/next_tick.js:138:11)\n at process._tickDomainCallback (internal/process/next_tick.js:218:9)"},"message":"[no_shard_available_action_exception] No shard available for [get [.kibana][doc][config:6.4.2]: routing [null]]"}
{"type":"log","@timestamp":"2019-01-03T08:18:17Z","tags":["warning","stats-collection"],"pid":2907,"message":"Unable to fetch data from kibana_settings collector"}

```

`/var/log/elasticsearch/<cluster-name>.log`

```
[2019-01-03T08:19:17,969][WARN][r.suppressed] path: /.kibana/doc/config%3A6.4.2, params: {index=.kibana, id=config:6.4.2, type=doc}
org.elasticsearch.action.NoShardAvailableActionException: No shard available for [get [.kibana][doc][config:6.4.2]: routing [null]]
	at org.elasticsearch.action.support.single.shard.TransportSingleShardAction$AsyncSingleAction.perform(TransportSingleShardAction.java:207) ~[elasticsearch-6.4.2.jar:6.4.2]
	at o [...]

```

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [January 31, 2019, 8:27am UTC](https://discuss.elastic.co/t/unable-to-fetch-data-from-kibana-settings-collector-noshardsavailableexception/162763/2 "2019-01-31T08:27:37Z")

</div>

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