# Unable to fetch the indices in Kibana. Option greyed out
**URL:** https://discuss.elastic.co/t/unable-to-fetch-the-indices-in-kibana-option-greyed-out/69768
**Category:** Kibana
**Created:** [December 22, 2016, 10:27am UTC](https://discuss.elastic.co/t/unable-to-fetch-the-indices-in-kibana-option-greyed-out/69768 "2016-12-22T10:27:16Z")
**Posts on this page:** 14
**Page:** 1
### Author:  [@Sushma](https://discuss.elastic.co/u/Sushma)
#### Post date: [December 22, 2016, 10:27am UTC](https://discuss.elastic.co/t/unable-to-fetch-the-indices-in-kibana-option-greyed-out/69768/1 "2016-12-22T10:27:16Z")
Hi,
I installed Kibana-4.6.1 on windows server std 2012. Also successfully installed elasticsearch,logstash,filebeat,packetbeat. After installation I could open the kibana url through browser but could not fetch the index. I get a grayed button and could not create any index. I tried entering logstash-\* , filebeat-\* (after inputting the data ), still the grayed button does not disapper. Please help!
Thanks & Regards,
Sushma.
---
### Author:  [@tylersmalley](https://discuss.elastic.co/u/tylersmalley)
#### Post date: [December 22, 2016, 4:26pm UTC](https://discuss.elastic.co/t/unable-to-fetch-the-indices-in-kibana-option-greyed-out/69768/2 "2016-12-22T16:26:29Z")
This probably means that there is no data in Elasticsearch. Have you configured logstash/filebeat/etc to point to your Elasticsearch instance?
You can inspect the indexes which exist by using the [cat API](https://www.elastic.co/guide/en/elasticsearch/reference/current/cat.html): [http://localhost:9200/\_cat/indices](http://localhost:9200/_cat/indices)
---
### Author:  [@Sushma](https://discuss.elastic.co/u/Sushma)
#### Post date: [December 23, 2016, 5:56am UTC](https://discuss.elastic.co/t/unable-to-fetch-the-indices-in-kibana-option-greyed-out/69768/3 "2016-12-23T05:56:21Z")
Hi Smalley,
The result to URL [http://localhost:9200/\_cat/indices](http://localhost:9200/_cat/indices) is 🙂
yellow open .kibana 1 1 1 0 3.1kb 3.1kb
Below is my logstash.json file:
input {
beats {
port =\> 5044
type =\> "log"
}
}
filter {
mutate {
strip =\> "message"
}
```
grok {
match => { "message" => "%{NUMBER:head:int} \- \{%{NUMBER:pid:int}\} \[%{NUMBER:unixTime:float}\] %{GREEDYDATA:logdata}" }
}
#if "path" =~ ".+test.+" {
if [logdata] =~ "^incentiveFetch beginning.+" {
mutate {
add_tag => ["start_tag"]
}
}
if [logdata] =~ "^Done.+incentiveFetch.+" {
mutate {
add_tag => ["end_tag"]
}
}
#}
if [logdata] =~ "^msg.+" {
grok {
match => { logdata => "msg execution time \= %{NUMBER:execTime:float}" }
}
}
date {
match => ["unixTime", "UNIX"]
}
```
output {
elasticsearch {
hosts =\> "153.71.95.131:9200"
index =\> ["ams3"]
}
file { path =\> "C:\ElK-Stack\logstash\debug\out2.log" }
}
Note: 153.71.95.131 is my VM IP. In the json file I configured to send the output to elasticsearch.
And below are the changes that I made to the default filebeat.yml file:
Indexing of logs from my device.
#- /var/log/\*.log
#- C:\inetpub\logs\LogFiles\*\*
- E:\logs\AMS\test3
- E:\logs\AMS\test3\_2
Specified logstash as output:
# The Logstash hosts
```
hosts: ["153.71.95.131:5044"]
```
Let me know what all changes I am missing.
Thanks & Regards,
Sushma.
---
### Author:  [@ppisljar](https://discuss.elastic.co/u/ppisljar)
#### Post date: [December 23, 2016, 1:00pm UTC](https://discuss.elastic.co/t/unable-to-fetch-the-indices-in-kibana-option-greyed-out/69768/4 "2016-12-23T13:00:40Z")
what does the logstash output say ? (you could try to add rubydebug output to your logstash.conf to see whats happening)
```auto
output {
# stdout { codec => rubydebug { metadata => true } }
stdout { codec => dots }
elasticsearch { .... }
}
```
---
### Author:  [@Sushma](https://discuss.elastic.co/u/Sushma)
#### Post date: [December 29, 2016, 8:15am UTC](https://discuss.elastic.co/t/unable-to-fetch-the-indices-in-kibana-option-greyed-out/69768/5 "2016-12-29T08:15:59Z")
Hi,
As said, I removed the following lines:
output {
elasticsearch {
hosts =\> "153.71.95.131:9200"
index =\> ["ams3"]
}
from my existing logstash.json file and added the lines that you have specified.
Restarted the elastic-search service for the changes to take into effect.
Once done opened the Kibana page to create index, still unsuccessful. Think that my logstash is not working or
some files missing. Please check. Let me know if you need any more information.
Thanks & Regards,
Sushma.
---
### Author:  [@ppisljar](https://discuss.elastic.co/u/ppisljar)
#### Post date: [December 29, 2016, 10:49am UTC](https://discuss.elastic.co/t/unable-to-fetch-the-indices-in-kibana-option-greyed-out/69768/6 "2016-12-29T10:49:25Z")
you should not remove those lines .... now logstash is not sending to es at all .... you should jsut add additional output so you can see whats going on.
```auto
output {
stdout { codec => rubydebug { metadata => true } }
elasticsearch {
hosts => "153.71.95.131:9200"
index => ["ams3"]
}
}
```
---
### Author:  [@Sushma](https://discuss.elastic.co/u/Sushma)
#### Post date: [December 29, 2016, 11:58am UTC](https://discuss.elastic.co/t/unable-to-fetch-the-indices-in-kibana-option-greyed-out/69768/7 "2016-12-29T11:58:36Z")
Hi,
Did the same as mentioned, after which restarted the elastic search service. Still it does not show up anything.
Thanks & Regards,
Sushma.
---
### Author:  [@Sushma](https://discuss.elastic.co/u/Sushma)
#### Post date: [December 30, 2016, 5:45am UTC](https://discuss.elastic.co/t/unable-to-fetch-the-indices-in-kibana-option-greyed-out/69768/8 "2016-12-30T05:45:37Z")
Hi,
Any update please? I could not proceed further. I am pretty sure that there is some problem with my logstash configuration, because of which it is not working, but where and how to resolve is I could not get it.
Request anyone to help.
Thanks & Regards,
Sushma.
---
### Author:  [@ppisljar](https://discuss.elastic.co/u/ppisljar)
#### Post date: [December 30, 2016, 6:54am UTC](https://discuss.elastic.co/t/unable-to-fetch-the-indices-in-kibana-option-greyed-out/69768/9 "2016-12-30T06:54:06Z")
what was the output of logstash ? did it say everything is OK ? did the records look ok ?
whats the response of `curl http://localhost:9200/_cat/indices` ?
---
### Author:  [@Sushma](https://discuss.elastic.co/u/Sushma)
#### Post date: [December 30, 2016, 7:00am UTC](https://discuss.elastic.co/t/unable-to-fetch-the-indices-in-kibana-option-greyed-out/69768/10 "2016-12-30T07:00:01Z")
Hi,
The response is same:
yellow open .kibana 1 1 1 0 3.1kb 3.1kb
Thanks & Regards,
Sushma.
---
### Author:  [@ppisljar](https://discuss.elastic.co/u/ppisljar)
#### Post date: [December 30, 2016, 7:47am UTC](https://discuss.elastic.co/t/unable-to-fetch-the-indices-in-kibana-option-greyed-out/69768/11 "2016-12-30T07:47:33Z")
and some logstash output ?
---
### Author:  [@Sushma](https://discuss.elastic.co/u/Sushma)
#### Post date: [December 30, 2016, 8:09am UTC](https://discuss.elastic.co/t/unable-to-fetch-the-indices-in-kibana-option-greyed-out/69768/12 "2016-12-30T08:09:42Z")
Hi,
No logstash output. The result to URL [http://localhost:9200/\_cat/indices](http://localhost:9200/_cat/indices) is yellow open .kibana 1 1 1 0 3.1kb 3.1kb
The result to curl [http://localhost:9200/\_cat/indices](http://localhost:9200/_cat/indices) is:
PS C:\Elk-Stack\logstash\bin\> curl [http://153.71.95.131:9200/\_cat/indices](http://153.71.95.131:9200/_cat/indices)
StatusCode : 200
StatusDescription : OK
Content : yellow open .kibana 1 1 1 0 3.1kb 3.1kb
RawContent : HTTP/1.1 200 OK
Content-Length: 41
Content-Type: text/plain; charset=UTF-8
```
yellow open .kibana 1 1 1 0 3.1kb 3.1kb
```
Forms : {}
Headers : {[Content-Length, 41], [Content-Type, text/plain; charset=UTF-8]}
Images : {}
InputFields : {}
Links : {}
ParsedHtml : System.\_\_ComObject
RawContentLength : 41
---
### Author:  [@Sushma](https://discuss.elastic.co/u/Sushma)
#### Post date: [January 3, 2017, 5:33am UTC](https://discuss.elastic.co/t/unable-to-fetch-the-indices-in-kibana-option-greyed-out/69768/13 "2017-01-03T05:33:33Z")
Hi,
Any update please?
Thanks & Regards,
Sushma.
---
### Author:  [@system](https://discuss.elastic.co/u/system)
#### Post date: [January 31, 2017, 5:33am UTC](https://discuss.elastic.co/t/unable-to-fetch-the-indices-in-kibana-option-greyed-out/69768/14 "2017-01-31T05:33:34Z")
This topic was automatically closed 28 days after the last reply. New replies are no longer allowed.