# Unable to get issuer certificate

**URL:** https://discuss.elastic.co/t/unable-to-get-issuer-certificate/310299
**Category:** Kibana
**Tags:** elastic-stack-security
**Created:** [July 21, 2022, 1:23pm UTC](https://discuss.elastic.co/t/unable-to-get-issuer-certificate/310299 "2022-07-21T13:23:30Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![AGiles102](https://avatars.discourse-cdn.com/v4/letter/a/b2d939/32.png) [@AGiles102](https://discuss.elastic.co/u/AGiles102)
#### Post date: [July 21, 2022, 1:23pm UTC](https://discuss.elastic.co/t/unable-to-get-issuer-certificate/310299/1 "2022-07-21T13:23:30Z")

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Hi all,  
I have setup HTTPS for Elasticsearch Cluster (using a third party certificate etc..). This seems to work fine, as shown below.  
 ![image](https://us1.discourse-cdn.com/elastic/original/3X/f/2/f27149bb7560e75b88c69b08f24fad606ec20fd9.png)  
However, when trying to connect Kibana, I get the following error message  
**"Unable to retrieve version information from Elasticsearch nodes. unable to get issuer certificate"**  
I have configured the following settings

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/7/2/723da79b040f987243f96eaa0e906a124e7cf2f2.png)  
Any ideas?

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### Author: ![Marius\_Dragomir](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/marius_dragomir/32/42087_2.png) [@Marius\_Dragomir](https://discuss.elastic.co/u/Marius_Dragomir)
#### Post date: [July 23, 2022, 5:08pm UTC](https://discuss.elastic.co/t/unable-to-get-issuer-certificate/310299/2 "2022-07-23T17:08:37Z")

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Can you try changing the `/` to `\` in the path variables? since I assume you are on Windows based on those paths.

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### Author: ![AGiles102](https://avatars.discourse-cdn.com/v4/letter/a/b2d939/32.png) [@AGiles102](https://discuss.elastic.co/u/AGiles102)
#### Post date: [July 25, 2022, 8:28am UTC](https://discuss.elastic.co/t/unable-to-get-issuer-certificate/310299/3 "2022-07-25T08:28:10Z")

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Hi @Marius_Dragomir  
Thank you for your suggestion,

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/e/f/ef25cc95f75c00e6a1b8e31a789890539aa51d15.png)

however I'm still getting the below error.

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/9/a/9a45bd428a5534662821c40d453753a91ca854bf.png)  
Any ideas?  
Regards, Alan

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<div class="post-metadata">

### Author: ![AGiles102](https://avatars.discourse-cdn.com/v4/letter/a/b2d939/32.png) [@AGiles102](https://discuss.elastic.co/u/AGiles102)
#### Post date: [July 25, 2022, 2:19pm UTC](https://discuss.elastic.co/t/unable-to-get-issuer-certificate/310299/4 "2022-07-25T14:19:04Z")

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To add to the above, I have noticed the below issue when trying to use postman. Could it be related?  
 ![image](https://us1.discourse-cdn.com/elastic/original/3X/0/4/04ed3fdff4b6e4f8fd8f595ae04adc3bae6848e0.png)

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<div class="post-metadata">

### Author: ![Marius\_Dragomir](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/marius_dragomir/32/42087_2.png) [@Marius\_Dragomir](https://discuss.elastic.co/u/Marius_Dragomir)
#### Post date: [August 12, 2022, 7:58pm UTC](https://discuss.elastic.co/t/unable-to-get-issuer-certificate/310299/5 "2022-08-12T19:58:34Z")

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You will have to install the root certificate to the windows truststore.

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### Author: ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)
#### Post date: [September 9, 2022, 7:58pm UTC](https://discuss.elastic.co/t/unable-to-get-issuer-certificate/310299/6 "2022-09-09T19:58:39Z")

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