# Unable to import\_dashboards **URL:** \ **Category:** Beats\ **Created:** [March 23, 2017, 11:55am UTC](https://discuss.elastic.co/t/unable-to-import-dashboards/79739 "2017-03-23T11:55:49Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![michaelmaass](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/michaelmaass/32/16643_2.png) [@michaelmaass](https://discuss.elastic.co/u/michaelmaass)\ **Post date:** [March 23, 2017, 11:55am UTC](https://discuss.elastic.co/t/unable-to-import-dashboards/79739/1 "2017-03-23T11:55:49Z")
trying to find out how to install Dashboards I face the challenge that Import\_dashboards.exe Fails to download file: [https://artifacts.elastic.co/downloads/beats/beats-dashboards/beats-dashboards-5.2.2.zip](https://artifacts.elastic.co/downloads/beats/beats-dashboards/beats-dashboards-5.2.2.zip) that is however perfectly available. Then I downloaded the mentioned .zip and called Import\_dashboards.exe with the command -file and the filename. now I get: fail to unzip the Archive. I suggest, that the places where Import\_dashboards likes to put the temp file is unreachable. (...\appData\local\temp) on my part. Help please. Michael Maaß ---
**Author:** ![tudor](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tudor/32/3753_2.png) [@tudor](https://discuss.elastic.co/u/tudor)\ **Post date:** [March 23, 2017, 12:42pm UTC](https://discuss.elastic.co/t/unable-to-import-dashboards/79739/2 "2017-03-23T12:42:44Z")
What version of Windows are you on? I'm also surprised that it had issues downloading the file, the URL seems fine. ---
**Author:** ![michaelmaass](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/michaelmaass/32/16643_2.png) [@michaelmaass](https://discuss.elastic.co/u/michaelmaass)\ **Post date:** [March 23, 2017, 12:57pm UTC](https://discuss.elastic.co/t/unable-to-import-dashboards/79739/3 "2017-03-23T12:57:34Z")
Hi, Windows 7 Client Michael ---
**Author:** ![tudor](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tudor/32/3753_2.png) [@tudor](https://discuss.elastic.co/u/tudor)\ **Post date:** [March 23, 2017, 1:10pm UTC](https://discuss.elastic.co/t/unable-to-import-dashboards/79739/4 "2017-03-23T13:10:29Z")
Can you paste the whole output that you get from import\_dashboards? ---
**Author:** ![michaelmaass](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/michaelmaass/32/16643_2.png) [@michaelmaass](https://discuss.elastic.co/u/michaelmaass)\ **Post date:** [March 23, 2017, 1:11pm UTC](https://discuss.elastic.co/t/unable-to-import-dashboards/79739/5 "2017-03-23T13:11:15Z")
Hi, partly solved: My suggestion was correct as far as the temp Folder was not available when I tried to unzip the downloaded beats-dashboards. I ran the terminal as an admin user which obviously didn't have a local profile on my machine. Running the _-file_ Option with my normal account, everything imports fine. (at least there are no fail Messages) The normal Import (downloading the zip through the script) still does not work. is there any logfile that would tell me more Detail than "fail to download"? Michael ---
**Author:** ![michaelmaass](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/michaelmaass/32/16643_2.png) [@michaelmaass](https://discuss.elastic.co/u/michaelmaass)\ **Post date:** [March 23, 2017, 1:18pm UTC](https://discuss.elastic.co/t/unable-to-import-dashboards/79739/6 "2017-03-23T13:18:53Z")
``` C:\Program Files (x86)\winlogbeat>scripts\import_dashboards.exe Create temporary directory C:\Users\xxxxxxx\AppData\Local\Temp\tmp516364131 Downloading https://artifacts.elastic.co/downloads/beats/beats-dashboards/beats-dashboards-5.2.2.zip fail to download file: https://artifacts.elastic.co/downloads/beats/beats-dashboards/beats-dashboards-5.2.2.zip ``` ---
**Author:** ![michaelmaass](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/michaelmaass/32/16643_2.png) [@michaelmaass](https://discuss.elastic.co/u/michaelmaass)\ **Post date:** [March 23, 2017, 1:21pm UTC](https://discuss.elastic.co/t/unable-to-import-dashboards/79739/7 "2017-03-23T13:21:00Z")
checked if the Temp Folder is available (it is) no loglevel Parameter / debug Output for Import\_dashboard.exe?! /? or /h did not work.... Michael ---
**Author:** ![tudor](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tudor/32/3753_2.png) [@tudor](https://discuss.elastic.co/u/tudor)\ **Post date:** [March 23, 2017, 1:35pm UTC](https://discuss.elastic.co/t/unable-to-import-dashboards/79739/8 "2017-03-23T13:35:11Z")
You can get the help output with `-h`, but unfortunately there's no way to increase the verbosity of the logging. It could be that there's an error creating the file in the temporary folder, and not actually downloading it. In any case, I'm opening a PR to improve the error reporting in that case. ---
**Author:** ![michaelmaass](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/michaelmaass/32/16643_2.png) [@michaelmaass](https://discuss.elastic.co/u/michaelmaass)\ **Post date:** [March 23, 2017, 2:17pm UTC](https://discuss.elastic.co/t/unable-to-import-dashboards/79739/9 "2017-03-23T14:17:34Z")
Hi, Thank you! Michael ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [April 13, 2017, 11:56am UTC](https://discuss.elastic.co/t/unable-to-import-dashboards/79739/10 "2017-04-13T11:56:28Z")
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