# Unable to install logstash-filter-elapsed plugin on Logstash 5.5.1

**URL:** <https://discuss.elastic.co/t/unable-to-install-logstash-filter-elapsed-plugin-on-logstash-5-5-1/99260>\
**Category:** Logstash\
**Created:** [September 4, 2017, 9:01am UTC](https://discuss.elastic.co/t/unable-to-install-logstash-filter-elapsed-plugin-on-logstash-5-5-1/99260 "2017-09-04T09:01:50Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![stevedearl](https://avatars.discourse-cdn.com/v4/letter/s/48db29/32.png) [@stevedearl](https://discuss.elastic.co/u/stevedearl)\
**Post date:** [September 4, 2017, 9:01am UTC](https://discuss.elastic.co/t/unable-to-install-logstash-filter-elapsed-plugin-on-logstash-5-5-1/99260/1 "2017-09-04T09:01:50Z")

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Hi All,

I'm trying to add the logstash-filter-elapsed plugin to my Logstash 5.5.1 installation and am seeing the following error during the installation process. This was running on a Windows server without any intervening Proxy:

```
C:\GMFProjects\APPS\Elastic\logstash-5.5.1\bin>logstash-plugin install logstash-filter-elapsed
Failed to open process token. Access is denied. (5)
Validating logstash-filter-elapsed
Installing logstash-filter-elapsed
Error Bundler::InstallError, retrying 1/10
An error occurred while installing logstash-core (5.5.1), and Bundler cannot continue.
Make sure that `gem install logstash-core -v '5.5.1'` succeeds before bundling.
WARNING: can not set Session#timeout=(0) no session context
Error Bundler::InstallError, retrying 2/10
An error occurred while installing logstash-core (5.5.1), and Bundler cannot continue.
Make sure that `gem install logstash-core -v '5.5.1'` succeeds before bundling.
WARNING: can not set Session#timeout=(300) no session context
Terminate batch job (Y/N)? y

```

Anybody have a similar experience and know what the issue might be and whether there is a fix/workaround.

Additionally, other than hosting my own Gems server, is there no way of installing the GEMS file 'offline' into Logstash anymore? I have both the logstash-filter-elapsed-4.0.3.gem file and the logstash-filter-elapsed-master.zip downloaded to my local machine but running the logstash-plugin installl with the file/// for either of these doesn't seem to work.

Cheers,  
Steve

---

<div class="post-metadata">

**Author:** ![stevedearl](https://avatars.discourse-cdn.com/v4/letter/s/48db29/32.png) [@stevedearl](https://discuss.elastic.co/u/stevedearl)\
**Post date:** [September 4, 2017, 10:41am UTC](https://discuss.elastic.co/t/unable-to-install-logstash-filter-elapsed-plugin-on-logstash-5-5-1/99260/2 "2017-09-04T10:41:38Z")

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Hi All,

I solved this by getting past our Proxy with help from a couple of posts already in this forum or on the wider internet.  
The final key was having to (temporarily) modify the \logstash-5.5.1\vendor\jruby\lib\ruby\1.9\net\http.rb file to hard-code the proxy host, port, user and password. See this post for where I got the info.

![image](https://us1.discourse-cdn.com/elastic/original/3X/d/2/d2787113f1e241a5a75ff7a24f8284c320d14101.png)[https://github.com/elastic/logstash/issues/7814](https://github.com/elastic/logstash/issues/7814)

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [October 2, 2017, 10:42am UTC](https://discuss.elastic.co/t/unable-to-install-logstash-filter-elapsed-plugin-on-logstash-5-5-1/99260/3 "2017-10-02T10:42:10Z")

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