# Unable to load EMS boundaries for a specific region on map in Kibana 8.5

**URL:** <https://discuss.elastic.co/t/unable-to-load-ems-boundaries-for-a-specific-region-on-map-in-kibana-8-5/321402>\
**Category:** Kibana\
**Tags:** maps\
**Created:** [December 16, 2022, 11:12am UTC](https://discuss.elastic.co/t/unable-to-load-ems-boundaries-for-a-specific-region-on-map-in-kibana-8-5/321402 "2022-12-16T11:12:54Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Abj\_Ins](https://avatars.discourse-cdn.com/v4/letter/a/eb9ed0/32.png) [@Abj\_Ins](https://discuss.elastic.co/u/Abj_Ins)\
**Post date:** [December 16, 2022, 11:12am UTC](https://discuss.elastic.co/t/unable-to-load-ems-boundaries-for-a-specific-region-on-map-in-kibana-8-5/321402/1 "2022-12-16T11:12:54Z")

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Hi Team,  
We are trying to import saved objects from 8.3 to 8.5, then getting error on map visual as below.  
 ![image](https://us1.discourse-cdn.com/elastic/original/3X/d/3/d3d033036bb3bffa3203ea7f91949482f42dd859.png)  
 ![image](https://us1.discourse-cdn.com/elastic/original/3X/d/2/d2ab268ac2448bd83f93bab15cf49fcb5b193dba.png)  
 ![image](https://us1.discourse-cdn.com/elastic/original/3X/b/c/bc386e83c840ea3bdfa5658eb5b0099e370db248.png)

Please share us the details to resolve this issue.

Thanks in Advance.

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**Author:** ![Nathan\_Reese](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/nathan_reese/32/84829_2.png) [@Nathan\_Reese](https://discuss.elastic.co/u/Nathan_Reese)\
**Post date:** [December 19, 2022, 11:40am UTC](https://discuss.elastic.co/t/unable-to-load-ems-boundaries-for-a-specific-region-on-map-in-kibana-8-5/321402/2 "2022-12-19T11:40:51Z")

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EMS ([Elastic Map Service](https://www.elastic.co/elastic-maps-service)) is a service that hosts tile layers and vector shapes of administrative boundaries.

Can you describe your deployment in more detail. Does Kibana have access to the internet? See for more details [Connect to Elastic Maps Service | Kibana Guide [8.5] | Elastic](https://www.elastic.co/guide/en/kibana/current/maps-connect-to-ems.html)

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [January 16, 2023, 11:41am UTC](https://discuss.elastic.co/t/unable-to-load-ems-boundaries-for-a-specific-region-on-map-in-kibana-8-5/321402/3 "2023-01-16T11:41:37Z")

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