# Unable to load "Integrations \> Upload File" page in Kibana

**URL:** <https://discuss.elastic.co/t/unable-to-load-integrations-upload-file-page-in-kibana/391316>\
**Category:** Kibana\
**Created:** [October 31, 2026, 5:39pm UTC](https://discuss.elastic.co/t/unable-to-load-integrations-upload-file-page-in-kibana/391316 "2026-10-31T17:39:26Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![ubm096](https://avatars.discourse-cdn.com/v4/letter/u/b3f665/32.png) [@ubm096](https://discuss.elastic.co/u/ubm096)\
**Post date:** [October 31, 2026, 5:39pm UTC](https://discuss.elastic.co/t/unable-to-load-integrations-upload-file-page-in-kibana/391316/1 "2026-10-31T17:39:26Z")

</div>

I am trying to upload a csv file to Elasticsearch from the Kibana UI but when I go to Integrations \> Upload File, it just shows me this error message (I've refreshed many times, it just shows this again every time).

This is Elasticsearch and Kibana version 9.5.4 running on a self-hosted Ubuntu system.

URL in browser: "http:/\<server\_ip\>:5601/app/home#/tutorial\_directory/fileDataViz"

Here is what the error page looks like:

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/d/c/dc890100a587dfcfb4e217feee5223ab3af0325d.png)

This is the full error detail message that appears when you click Show Details:

```auto
null

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section
11388/b/<@http://16.78.223.49:5601/abf4eb613d64/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:190:1919224
d@http://16.78.223.49:5601/abf4eb613d64/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:190:1355064
_@http://16.78.223.49:5601/abf4eb613d64/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:190:1366675
main
11388/b/<@http://16.78.223.49:5601/abf4eb613d64/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:190:1919224
c@http://16.78.223.49:5601/abf4eb613d64/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:190:1361707
div
11388/b/<@http://16.78.223.49:5601/abf4eb613d64/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:190:1919224
c@http://16.78.223.49:5601/abf4eb613d64/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:190:1363089
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c@http://16.78.223.49:5601/abf4eb613d64/bundles/chunks/shared-packages.bcaa7532.js:481:120616
391060/d<@http://16.78.223.49:5601/abf4eb613d64/bundles/chunks/shared-packages.bcaa7532.js:481:121528
eL@http://16.78.223.49:5601/abf4eb613d64/bundles/chunks/29436.0727d368.js:1:28749
injectIntl(eL)
t@http://16.78.223.49:5601/abf4eb613d64/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:410:1545414
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t@http://16.78.223.49:5601/abf4eb613d64/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:410:1547489
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el@http://16.78.223.49:5601/abf4eb613d64/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:410:1532019
ec@http://16.78.223.49:5601/abf4eb613d64/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:410:1511694
t@http://16.78.223.49:5601/abf4eb613d64/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:410:1541829
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p@http://16.78.223.49:5601/abf4eb613d64/bundles/kbn-ui-shared-deps-src/kbn-ui-shared-deps-src.js:104:22603
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e4@http://16.78.223.49:5601/abf4eb613d64/bundles/chunks/29436.0727d368.js:2:11308
h@http://16.78.223.49:5601/abf4eb613d64/bundles/chunks/29436.0727d368.js:1:293
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c@http://16.78.223.49:5601/abf4eb613d64/bundles/kbn-ui-shared-deps-src/kbn-ui-shared-deps-src.js:104:15484
c@http://16.78.223.49:5601/abf4eb613d64/bundles/kbn-ui-shared-deps-src/kbn-ui-shared-deps-src.js:104:13603
s@http://16.78.223.49:5601/abf4eb613d64/bundles/kbn-ui-shared-deps-src/kbn-ui-shared-deps-src.js:1:61427
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d@http://16.78.223.49:5601/abf4eb613d64/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:190:1887619
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o@http://16.78.223.49:5601/abf4eb613d64/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:190:1416035
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a@http://16.78.223.49:5601/abf4eb613d64/bundles/kbn-ui-shared-deps-src/kbn-ui-shared-deps-src.js:104:837
RenderingService/<@http://16.78.223.49:5601/abf4eb613d64/bundles/chunks/shared-core.37b18cfe.js:96:4609

```

Is there any fix to this problem?

---

<div class="post-metadata">

**Author:** ![Rios](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/rios/32/95745_2.png) [@Rios](https://discuss.elastic.co/u/Rios)\
**Post date:** [October 31, 2026, 6:24pm UTC](https://discuss.elastic.co/t/unable-to-load-integrations-upload-file-page-in-kibana/391316/2 "2026-10-31T18:24:19Z")

</div>

Welcome to the community!

Can you provide more details:

- Size of CSV file
- Details from kibana.log
- Is Kibana behind proxy
- Is there any specific settings added in kibana.yml?
- Is there any HTTP error 500 in JavaScript console logs? Developer tools (usually F12 or right-click \> "Inspect")