# Unable to load Kibana UI from Internet Exlporer

**URL:** <https://discuss.elastic.co/t/unable-to-load-kibana-ui-from-internet-exlporer/284118>\
**Category:** Kibana\
**Created:** [September 13, 2021, 7:48pm UTC](https://discuss.elastic.co/t/unable-to-load-kibana-ui-from-internet-exlporer/284118 "2021-09-13T19:48:48Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![MKirby](https://avatars.discourse-cdn.com/v4/letter/m/e56c9b/32.png) [@MKirby](https://discuss.elastic.co/u/MKirby)\
**Post date:** [September 13, 2021, 7:48pm UTC](https://discuss.elastic.co/t/unable-to-load-kibana-ui-from-internet-exlporer/284118/1 "2021-09-13T19:48:48Z")

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I have completed installing Kibana, Logstash and ElasticStack all versions 7.13.4 (In that order) in the production environment. Each portion of the stack is installed on it's own Red Hat Enterprise 8 server, and ElasticSearch has 5 TB of storage to make sure we do not run out of space. I have followed the installation instructions and set the following:

server host: "0.0.0.0"  
kibana server name: "name of the system installed on"  
elasticsearch host : {"[http://elasticsearch](http://elasticsearch) system name:9200}

on the ElasticSearch server the configuration is:  
no node names, as it is 1 server and not a cluster  
network host: 0.0.0.0

and no other changes. The installations went really well without any errors and were performed in the terminal as the RHEL servers do not have a UI. When I log on to a third system in the environment, a Windows Server 2016 with IE and attempt to open the Kibana I receive the following message: "content from the website is being blocked by IE enhanced Security. "

I have added the kibana site to the Local Intranet settings of IE and disabled the IE enhanced security configuration and still get no love. I can ping the kibana server and elasticsearch servers from the windows server, and I can ping kibana to elasticsearch and vice versa. This is all in a sealed environment that will not have internet access and I do not have access to any other web browser.

Any help is appreciated.

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**Author:** ![corey.robertson](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/corey.robertson/32/54611_2.png) [@corey.robertson](https://discuss.elastic.co/u/corey.robertson)\
**Post date:** [September 13, 2021, 8:19pm UTC](https://discuss.elastic.co/t/unable-to-load-kibana-ui-from-internet-exlporer/284118/2 "2021-09-13T20:19:08Z")

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Kibana does not support Internet Explorer since version 7.9 [Elastic Support Matrix | Elasticsearch](https://www.elastic.co/support/matrix#matrix_browsers)

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**Author:** ![MKirby](https://avatars.discourse-cdn.com/v4/letter/m/e56c9b/32.png) [@MKirby](https://discuss.elastic.co/u/MKirby)\
**Post date:** [September 14, 2021, 12:02pm UTC](https://discuss.elastic.co/t/unable-to-load-kibana-ui-from-internet-exlporer/284118/3 "2021-09-14T12:02:36Z")

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Thank you for the brief response Corey. It still does not really help if I have no other means of opening the product in order to manage the SIEM verison of ELK. What suggestion would you give, if you review my initial query where would I go from there?

Thank you for the support.

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**Author:** ![corey.robertson](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/corey.robertson/32/54611_2.png) [@corey.robertson](https://discuss.elastic.co/u/corey.robertson)\
**Post date:** [September 14, 2021, 1:58pm UTC](https://discuss.elastic.co/t/unable-to-load-kibana-ui-from-internet-exlporer/284118/4 "2021-09-14T13:58:26Z")

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@MKirby I know you said it's a sealed environment with no access to other web browsers, so I'm not sure what other suggestions I can offer. If you can't get a supported browser that will be able to access it, then I'm not sure what else to do.

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**Author:** ![MKirby](https://avatars.discourse-cdn.com/v4/letter/m/e56c9b/32.png) [@MKirby](https://discuss.elastic.co/u/MKirby)\
**Post date:** [September 14, 2021, 2:49pm UTC](https://discuss.elastic.co/t/unable-to-load-kibana-ui-from-internet-exlporer/284118/5 "2021-09-14T14:49:28Z")

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Thank you for the input Corey. From the other information that I have given in my original question, does the configuration look like it is good?

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<div class="post-metadata">

**Author:** ![MKirby](https://avatars.discourse-cdn.com/v4/letter/m/e56c9b/32.png) [@MKirby](https://discuss.elastic.co/u/MKirby)\
**Post date:** [September 27, 2021, 3:49pm UTC](https://discuss.elastic.co/t/unable-to-load-kibana-ui-from-internet-exlporer/284118/6 "2021-09-27T15:49:50Z")

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Hello Corey;

I have been able to have Chrome installed on my Windows machine in the sealed environment. Now when I attempt to access Kibana from that server I receive  
The Site cannot be reached.  
"IP Address" took too long to respond.

I ran a wire shark and it shows the Destination is unreachable.

I ran a netstat -ano -p tcp |find "5601" on the Kibana system  
and it is not even seeing the port 5601. The service is running.

I am not sure what I should look for next, or if I should try to re-install Kibana.

All help is welcome and appreciated.

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [October 25, 2021, 3:50pm UTC](https://discuss.elastic.co/t/unable-to-load-kibana-ui-from-internet-exlporer/284118/7 "2021-10-25T15:50:20Z")

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