# Unable to login elastic https page 5601

**URL:** <https://discuss.elastic.co/t/unable-to-login-elastic-https-page-5601/374733>\
**Category:** Kibana\
**Tags:** elastic-stack-monitoring\
**Created:** [February 19, 2025, 8:30am UTC](https://discuss.elastic.co/t/unable-to-login-elastic-https-page-5601/374733 "2025-02-19T08:30:01Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![f.seagaia\_o](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/f.seagaia_o/32/141465_2.png) [@f.seagaia\_o](https://discuss.elastic.co/u/f.seagaia_o)\
**Post date:** [February 19, 2025, 8:30am UTC](https://discuss.elastic.co/t/unable-to-login-elastic-https-page-5601/374733/1 "2025-02-19T08:30:01Z")

</div>

Hi all,

I cannot login my elasticsearch server page work from 2023-03-13. I login to page by elasticsearch user and correct password but return the login page again with no error messages ("password is incollect",etc).  
I check the /var/log/messages and find this message;

`Feb 19 17:17:39 myhostname kibana[1379]: [2025-02-19T17:17:39.606+09:00][INFO][plugins.security.routes] Logging in with provider "basic" (basic)`

so it seems to success the authentication of my account but something wrong with other function.  
Do you know anything this matter?

The services elasticsearch and kibana is work, I tried  
`curl -k -u elastic https://localhost:9200 ` and return normally.

```auto
 "version" : {
    "number" : "8.6.2",
    "build_flavor" : "default",
    "build_type" : "rpm",
    "build_hash" : "2d58d0f136141f03239816a4e360a8d17b6d8f29",
    "build_date" : "2023-02-13T09:35:20.314882762Z",
    "build_snapshot" : false,
    "lucene_version" : "9.4.2",

```

---

<div class="post-metadata">

**Author:** ![carly.richmond](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/carly.richmond/32/104935_2.png) [@carly.richmond](https://discuss.elastic.co/u/carly.richmond)\
**Post date:** [February 19, 2025, 12:28pm UTC](https://discuss.elastic.co/t/unable-to-login-elastic-https-page-5601/374733/2 "2025-02-19T12:28:03Z")

</div>

Hi @f.seagaia_o,

Welcome! To confirm, the credential are correct and have sufficient privileges? Are there any error or warning messages in the logs? I would also suggest trying enabling the verbose logging level to see what's going on.

Hope that helps!