# Unable to login to app-search dashboard (self-hosted) after upgrading to 7.6.0 **URL:** \ **Category:** Elastic Search\ **Tags:** elastic-app-search\ **Created:** [February 17, 2020, 9:22am UTC](https://discuss.elastic.co/t/unable-to-login-to-app-search-dashboard-self-hosted-after-upgrading-to-7-6-0/219586 "2020-02-17T09:22:10Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![The-Big-K](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/the-big-k/32/56199_2.png) [@The-Big-K](https://discuss.elastic.co/u/The-Big-K)\ **Post date:** [February 17, 2020, 9:22am UTC](https://discuss.elastic.co/t/unable-to-login-to-app-search-dashboard-self-hosted-after-upgrading-to-7-6-0/219586/1 "2020-02-17T09:22:10Z")
I recently upgraded to ES and App-Search 7.6.0. During install I chose to use the maintainers version for config files. Turns out that while everything else seems to be working fine, I'm unable to login to the app-search dashboard. I had not customized the login and password; and went with the system generated. I referred to the documentation and ran `./app-search --reset-auth` command. It did reset the password, but the new password doesn't work either. Am I missing out on anything? PS: I'd also like to know what's the right way to remove everything (app\_search and ES) and perform a clean install from scratch. Is there any documentation that shows how to clean uninstall app-search? ---
**Author:** ![JasonStoltz](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jasonstoltz/32/49893_2.png) [@JasonStoltz](https://discuss.elastic.co/u/JasonStoltz)\ **Post date:** [February 19, 2020, 4:42pm UTC](https://discuss.elastic.co/t/unable-to-login-to-app-search-dashboard-self-hosted-after-upgrading-to-7-6-0/219586/2 "2020-02-19T16:42:48Z")
@The-Big-K Hey, that's odd, not sure what is going on with your authentication. Are you still unable to reset the password? As far as removing everything and starting from scratch, when I'm working with these projects locally, I simply delete the `/data` directory from my Elasticsearch. That may be what you're looking for. EDIT: ^ That blows away _all_ of your indexes and data as well, so proceed with caution. I typically just do this in my local environment when I'm developing. ---
**Author:** ![rafatz](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/rafatz/32/63039_2.png) [@rafatz](https://discuss.elastic.co/u/rafatz)\ **Post date:** [February 20, 2020, 6:11pm UTC](https://discuss.elastic.co/t/unable-to-login-to-app-search-dashboard-self-hosted-after-upgrading-to-7-6-0/219586/3 "2020-02-20T18:11:13Z")
Hi @The-Big-K Have you set the configuration for app\_search.external\_url ? I was having the same issue, and after setting app\_search.external\_url to the correct external URL (I'm using kubernetes), it all started to work. Cheers! -- BR, Rafael ---
**Author:** ![The-Big-K](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/the-big-k/32/56199_2.png) [@The-Big-K](https://discuss.elastic.co/u/The-Big-K)\ **Post date:** [February 21, 2020, 5:02am UTC](https://discuss.elastic.co/t/unable-to-login-to-app-search-dashboard-self-hosted-after-upgrading-to-7-6-0/219586/4 "2020-02-21T05:02:49Z")
Thank you @JasonStoltzand @rafatz . Yes, I was able to get access to the dashboard after fixing my `app_search.external_url` setting. I had set it to the domain; but had to change it to the IP to make it work properly. ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [March 20, 2020, 5:02am UTC](https://discuss.elastic.co/t/unable-to-login-to-app-search-dashboard-self-hosted-after-upgrading-to-7-6-0/219586/5 "2020-03-20T05:02:49Z")
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