# Unable to login to kibana

**URL:** <https://discuss.elastic.co/t/unable-to-login-to-kibana/256758>\
**Category:** Kibana\
**Created:** [November 26, 2020, 10:55am UTC](https://discuss.elastic.co/t/unable-to-login-to-kibana/256758 "2020-11-26T10:55:16Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![prat](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/prat/32/79978_2.png) [@prat](https://discuss.elastic.co/u/prat)\
**Post date:** [November 26, 2020, 10:55am UTC](https://discuss.elastic.co/t/unable-to-login-to-kibana/256758/1 "2020-11-26T10:55:16Z")

</div>

Hi Team,

I am unable to login to kibana dashboard.

We have kibana url as ``. It's only accessible from intranet. We have haproxy where request first goes and from there it goes to kibana server on 8601.

```auto
# Ansible managed
logging.verbose: true
server.port: 8601
server.host: "0.0.0.0"
server.name: kibana_1

elasticsearch.requestTimeout: 30000

elasticsearch.hosts: ["http://<IP of Server1>:5200", "http://<IP of Server2>:5200", "http://<IP of Server3>:5200"]
elasticsearch.username: "elastic"
elasticsearch.password: "Password"

```

---

<div class="post-metadata">

**Author:** ![prat](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/prat/32/79978_2.png) [@prat](https://discuss.elastic.co/u/prat)\
**Post date:** [November 26, 2020, 10:58am UTC](https://discuss.elastic.co/t/unable-to-login-to-kibana/256758/2 "2020-11-26T10:58:08Z")

</div>

Nov 26 16:00:58 kibana[81134]: {"type":"log","@timestamp":"2020-11-26T10:30:58Z","tags":["debug","upgrade\_assistant","reindex\_worker"],"pid":81134,"message":"Polling for reindex operations"}  
Nov 26 16:01:00 kibana[81134]: {"type":"log","@timestamp":"2020-11-26T10:31:00Z","tags":["debug","monitoring","kibana-monitoring"],"pid":81134,"message":"Received Kibana Ops event data"}  
Nov 26 16:01:00 kibana[81134]: {"type":"response","@timestamp":"2020-11-26T10:31:00Z","tags":,"pid":81134,"method":"get","statusCode":200,"req":{"url":"/login","method":"get","headers":{},"remoteAddress":"","userAgent":""},"res":{"statusCode":200,"responseTime":14,"contentLength":9},"message":"GET /login 200 14ms - 9.0B"}  
Nov 26 16:01:01 kibana[81134]: {"type":"log","@timestamp":"2020-11-26T10:31:01Z","tags":["plugin","debug"],"pid":81134,"message":"Checking Elasticsearch version"}  
Nov 26 16:01:01 kibana[81134]: {"type":"log","@timestamp":"2020-11-26T10:31:01Z","tags":["debug","monitoring","kibana-monitoring"],"pid":81134,"message":"Received Kibana Ops event data"}  
Nov 26 16:01:02 kibana[81134]: {"type":"log","@timestamp":"2020-11-26T10:31:02Z","tags":["license","debug","xpack"],"pid":81134,"message":"Calling [data] Elasticsearch \_xpack API. Polling frequency: 30001"}  
Nov 26 16:01:02 kibana[81134]: {"type":"response","@timestamp":"2020-11-26T10:31:02Z","tags":,"pid":81134,"method":"get","statusCode":200,"req":{"url":"/login","method":"get","headers":{},"remoteAddress":"","userAgent":""},"res":{"statusCode":200,"responseTime":10,"contentLength":9},"message":"GET /login 200 10ms - 9.0B"}  
Nov 26 16:01:03 kibana[81134]: {"type":"ops","@timestamp":"2020-11-26T10:31:03Z","tags":,"pid":81134,"os":{"load":[0.7333984375,0.79833984375,0.6513671875],"mem":{"total":16637550592,"free":204046336},"uptime":807708},"proc":{"uptime":7447.135,"mem":{"rss":428773376,"heapTotal":304443392,"heapUsed":230252056,"external":1728026},"delay":0.08951210975646973},"load":{"requests":{"8601":{"total":3,"disconnects":0,"statusCodes":{"200":3}}},"responseTimes":{"8601":{"avg":12.333333333333334,"max":14}},"sockets":{"http":{"total":0},"https":{"total":0}}},"message":"memory: 219.6MB uptime: 2:04:07 load: [0.73 0.80 0.65] delay: 0.090"}  
Nov 26 16:01:04 kibana[81134]: {"type":"response","@timestamp":"2020-11-26T10:31:04Z","tags":,"pid":81134,"method":"get","statusCode":200,"req":{"url":"/login","method":"get","headers":{},"remoteAddress":"","userAgent":""},"res":{"statusCode":200,"responseTime":8,"contentLength":9},"message":"GET /login 200 8ms - 9.0B"}  
Nov 26 16:01:05 kibana[81134]: {"type":"log","@timestamp":"2020-11-26T10:31:05Z","tags":["debug","monitoring","kibana-monitoring"],"pid":81134,"message":"Received Kibana Ops event data"}  
Nov 26 16:01:05 kibana[81134]: {"type":"log","@timestamp":"2020-11-26T10:31:05Z","tags":["debug","http","server","Kibana","cookie-session-storage"],"pid":81134,"message":"Error: Unauthorized"}  
Nov 26 16:01:05 kibana[81134]: {"type":"log","@timestamp":"2020-11-26T10:31:05Z","tags":["debug","plugins","security","basic"],"pid":81134,"message":"Trying to authenticate user request to /."}  
Nov 26 16:01:05 kibana[81134]: {"type":"log","@timestamp":"2020-11-26T10:31:05Z","tags":["debug","plugins","security","basic"],"pid":81134,"message":"Trying to authenticate via header."}  
Nov 26 16:01:05 kibana[81134]: {"type":"log","@timestamp":"2020-11-26T10:31:05Z","tags":["debug","plugins","security","basic"],"pid":81134,"message":"Authorization header is not presented."}  
Nov 26 16:01:05 kibana[81134]: {"type":"response","@timestamp":"2020-11-26T10:31:05Z","tags":,"pid":81134,"method":"get","statusCode":302,"req":{"url":"/","method":"get","headers":{"host":":10443","upgrade-insecure-requests":"1","user-agent":"Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/77.0.3865.75 Safari/537.36","sec-fetch-mode":"navigate","sec-fetch-user":"?1","accept":"text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,_/_;q=0.8,application/signed-exchange;v=b3","sec-fetch-site":"same-origin","referer":"https://:10443/login?next=%2F","accept-encoding":"gzip, deflate, br","accept-language":"en-US,en;q=0.9","x-forwarded-proto":"https","x-forwarded-port":"443","x-forwarded-for":"","connection":"close"},"remoteAddress":"","userAgent":"","referer":"https://:10443/login?next=%2F"},"res":{"statusCode":302,"responseTime":5,"contentLength":9},"message":"GET / 302 5ms - 9.0B"}  
Nov 26 16:01:05 kibana[81134]: {"type":"log","@timestamp":"2020-11-26T10:31:05Z","tags":["debug","http","server","Kibana","cookie-session-storage"],"pid":81134,"message":"Error: Unauthorized"}  
Nov 26 16:01:05 kibana[81134]: {"type":"log","@timestamp":"2020-11-26T10:31:05Z","tags":["debug","plugins","security","basic"],"pid":81134,"message":"Trying to authenticate user request to /bundles/app/login/bootstrap.js."}  
Nov 26 16:01:05 kibana[81134]: {"type":"log","@timestamp":"2020-11-26T10:31:05Z","tags":["debug","plugins","security","basic"],"pid":81134,"message":"Trying to authenticate via header."}  
Nov 26 16:01:05 kibana[81134]: {"type":"log","@timestamp":"2020-11-26T10:31:05Z","tags":["debug","plugins","security","basic"],"pid":81134,"message":"Authorization header is not presented."}  
Nov 26 16:01:05 kibana[81134]: {"type":"log","@timestamp":"2020-11-26T10:31:05Z","tags":["debug","plugins","security","authentication"],"pid":81134,"message":"Could not handle authentication attempt"}  
Nov 26 16:01:06 kibana[81134]: {"type":"log","@timestamp":"2020-11-26T10:31:06Z","tags":["plugin","debug"],"pid":81134,"message":"Checking Elasticsearch version"}  
Nov 26 16:01:06 kibana[81134]: {"type":"response","@timestamp":"2020-11-26T10:31:06Z","tags":,"pid":81134,"method":"get","statusCode":304,"req":{"url":"/built\_assets/dlls/vendors.bundle.dll.js","method":"get","headers":{"host":":10443","sec-fetch-mode":"no-cors","user-agent":"Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/77.0.3865.75 Safari/537.36","accept":"_/_","sec-fetch-site":"same-origin","referer":"https://:10443/login?next=%2F","accept-encoding":"gzip, deflate, br","accept-language":"en-US,en;q=0.9","if-none-match":""f59d40dae5b71e4572763cd32f42e22d9ceb8a68-/built\_assets/dlls/-gzip"","x-forwarded-proto":"https","x-forwarded-port":"443","x-forwarded-for":"","connection":"close"},"remoteAddress":"","userAgent":"","referer":"https://:10443/login?next=%2F"},"res":{"statusCode":304,"responseTime":2,"contentLength":9},"message":"GET /built\_assets/dlls/vendors.bundle.dll.js 304 2ms - 9.0B"}  
Nov 26 16:01:06 kibana[81134]: {"type":"log","@timestamp":"2020-11-26T10:31:06Z","tags":["debug","stats-collection"],"pid":81134,"message":"Fetching data from sample-data collector"}  
Nov 26 16:01:06 kibana[81134]: {"type":"log","@timestamp":"2020-11-26T10:31:06Z","tags":["debug","stats-collection"],"pid":81134,"message":"Fetching data from kibana\_settings collector"}  
Nov 26 16:01:06 kibana[81134]: {"type":"log","@timestamp":"2020-11-26T10:31:06Z","tags":["debug","stats-collection"],"pid":81134,"message":"not sending [kibana\_settings] monitoring document because [undefined] is null or invalid."}  
Nov 26 16:01:06 kibana[81134]: {"type":"log","@timestamp":"2020-11-26T10:31:06Z","tags":["debug","stats-collection"],"pid":81134,"message":"Fetching data from apm collector"}  
Nov 26 16:01:06 kibana[81134]: {"type":"log","@timestamp":"2020-11-26T10:31:06Z","tags":["debug","stats-collection"],"pid":81134,"message":"Fetching data from upgrade-assistant-telemetry collector"}  
Nov 26 16:01:06 kibana[81134]: {"type":"log","@timestamp":"2020-11-26T10:31:06Z","tags":["debug","stats-collection"],"pid":81134,"message":"Fetching data from uptime collector"}  
Nov 26 16:01:06 kibana[81134]: {"type":"log","@timestamp":"2020-11-26T10:31:06Z","tags":["debug","stats-collection"],"pid":81134,"message":"Fetching data from reporting collector"}  
Nov 26 16:01:06 kibana[81134]: {"type":"log","@timestamp":"2020-11-26T10:31:06Z","tags":["debug","monitoring","kibana-monitoring"],"pid":81134,"message":"Uploading bulk stats payload to the local cluster"}  
Nov 26 16:01:06 kibana[81134]: {"type":"log","@timestamp":"2020-11-26T10:31:06Z","tags":["debug","monitoring","kibana-monitoring"],"pid":81134,"message":"Uploaded bulk stats payload to the local cluster"}  
Nov 26 16:01:06 kibana[81134]: {"type":"log","@timestamp":"2020-11-26T10:31:06Z","tags":["debug","monitoring","kibana-monitoring"],"pid":81134,"message":"Received Kibana Ops event data"}  
Nov 26 16:01:07 kibana[81134]: {"type":"response","@timestamp":"2020-11-26T10:31:07Z","tags":,"pid":81134,"method":"get","statusCode":304,"req":{"url":"/bundles/login.bundle.js","method":"get","headers":{"host":":10443","sec-fetch-mode":"no-cors","user-agent":"Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/77.0.3865.75 Safari/537.36","accept":"_/_","sec-fetch-site":"same-origin","referer":"https://:10443/login?next=%2F","accept-encoding":"gzip, deflate, br","accept-language":"en-US,en;q=0.9","if-none-match":""dc14e480c267671ab41cc2631cf2cf3e104d4f09-/bundles/-gzip"","x-forwarded-proto":"https","x-forwarded-port":"443","x-forwarded-for":"","connection":"close"},"remoteAddress":"","userAgent":"","referer":"https://:10443/login?next=%2F"},"res":{"statusCode":304,"responseTime":2,"contentLength":9},"message":"GET /bundles/login.bundle.js 304 2ms - 9.0B"}  
Nov 26 16:01:09 kibana[81134]: {"type":"response","@timestamp":"2020-11-26T10:31:09Z","tags":,"pid":81134,"method":"get","statusCode":304,"req":{"url":"/ui/images/bg\_top\_branded.svg","method":"get","headers":{"host":":10443","sec-fetch-mode":"no-cors","user-agent":"Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/77.0.3865.75 Safari/537.36","accept":"image/webp,image/apng,image/_,_/\*;q=0.8","sec-fetch-site":"same-origin","referer":"https://:10443/built\_assets/css/plugins/security/index.light.css","accept-encoding":"gzip, deflate, br","accept-language":"en-US,en;q=0.9","if-none-match":""db3622756413533cdb3a029b8a6b4e26380bf693-gzip"","if-modified-since":"Fri, 27 Sep 2019 09:20:33 GMT","x-forwarded-proto":"https","x-forwarded-port":"443","x-forwarded-for":"","connection":"close"},"remoteAddress":"","userAgent":"","referer":"https://:10443/built\_assets/css/plugins/security/index.light.css"},"res":{"statusCode":304,"responseTime":1,"contentLength":9},"message":"GET /ui/images/bg\_top\_branded.svg 304 1ms - 9.0B"}  
Nov 26 16:01:10 kibana[81134]: {"type":"log","@timestamp":"2020-11-26T10:31:10Z","tags":["debug","monitoring","kibana-monitoring"],"pid":81134,"message":"Received Kibana Ops event data"}  
Nov 26 16:01:10 kibana[81134]: {"type":"response","@timestamp":"2020-11-26T10:31:10Z","tags":,"pid":81134,"method":"get","statusCode":200,"req":{"url":"/login","method":"get","headers":{},"remoteAddress":"","userAgent":""},"res":{"statusCode":200,"responseTime":9,"contentLength":9},"message":"GET /login 200 9ms - 9.0B"}  
Nov 26 16:01:11 kibana[81134]: {"type":"log","@timestamp":"2020-11-26T10:31:11Z","tags":["plugin","debug"],"pid":81134,"message":"Checking Elasticsearch version"}

---

<div class="post-metadata">

**Author:** ![prat](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/prat/32/79978_2.png) [@prat](https://discuss.elastic.co/u/prat)\
**Post date:** [November 30, 2020, 6:14am UTC](https://discuss.elastic.co/t/unable-to-login-to-kibana/256758/3 "2020-11-30T06:14:12Z")

</div>

Hi All,

Can someone please reply.

---

<div class="post-metadata">

**Author:** ![Marius\_Dragomir](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/marius_dragomir/32/42087_2.png) [@Marius\_Dragomir](https://discuss.elastic.co/u/Marius_Dragomir)\
**Post date:** [November 30, 2020, 10:35am UTC](https://discuss.elastic.co/t/unable-to-login-to-kibana/256758/4 "2020-11-30T10:35:11Z")

</div>

> [@prat](#):
>
> Nov 26 16:01:05 kibana[81134]: {"type":"log","@timestamp":"2020-11-26T10:31:05Z","tags":["debug","http","server","Kibana","cookie-session-storage"],"pid":81134,"message":"Error: Unauthorized"}

That's pretty much it. have you checked that the request doesn't get malformed when send via HAProxy? Has it worked before? Did something change in your setup since then?

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [December 28, 2020, 10:35am UTC](https://discuss.elastic.co/t/unable-to-login-to-kibana/256758/5 "2020-12-28T10:35:26Z")

</div>

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