# Unable to login to my Kibana lab during my elastic course

**URL:** <https://discuss.elastic.co/t/unable-to-login-to-my-kibana-lab-during-my-elastic-course/381742>\
**Category:** Elastic Training\
**Created:** [September 8, 2025, 1:48am UTC](https://discuss.elastic.co/t/unable-to-login-to-my-kibana-lab-during-my-elastic-course/381742 "2025-09-08T01:48:41Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![nour\_ayman](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/nour_ayman/32/144936_2.png) [@nour\_ayman](https://discuss.elastic.co/u/nour_ayman)\
**Post date:** [September 8, 2025, 1:48am UTC](https://discuss.elastic.co/t/unable-to-login-to-my-kibana-lab-during-my-elastic-course/381742/1 "2025-09-08T01:48:41Z")

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Hi,

I'm not able to login into Kibana in my Lab environment. The elastic user and password is not accepted. Is it possible to reset this password?

I’m using my Gmail account to login both [learn.elastic.co](http://learn.elastic.co) and [discuss.elastic.co](http://discuss.elastic.co)

Thanks in advance!

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**Author:** ![Tortoise](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tortoise/32/147587_2.png) [@Tortoise](https://discuss.elastic.co/u/Tortoise)\
**Post date:** [September 8, 2025, 2:50am UTC](https://discuss.elastic.co/t/unable-to-login-to-my-kibana-lab-during-my-elastic-course/381742/2 "2025-09-08T02:50:59Z")

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Hello @nour_ayman

Welcome to the community!!

Could you please share which is the course you are referring to ? What is the error you receive when using the elastic user/password?

Thanks!!

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**Author:** ![Harshini\_Garoju](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/harshini_garoju/32/145182_2.png) [@Harshini\_Garoju](https://discuss.elastic.co/u/Harshini_Garoju)\
**Post date:** [September 27, 2025, 7:20am UTC](https://discuss.elastic.co/t/unable-to-login-to-my-kibana-lab-during-my-elastic-course/381742/4 "2025-09-27T07:20:18Z")

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Yes,

Even I am unable to login. Any suggestions would be great

 ![Screenshot 2025-09-27 081903](https://us1.discourse-cdn.com/elastic/original/3X/1/1/115ad96e215b1cd4156023f4f33026c4cf3d0957.png)

gestions please

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<div class="post-metadata">

**Author:** ![Tortoise](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tortoise/32/147587_2.png) [@Tortoise](https://discuss.elastic.co/u/Tortoise)\
**Post date:** [September 28, 2025, 7:52am UTC](https://discuss.elastic.co/t/unable-to-login-to-my-kibana-lab-during-my-elastic-course/381742/5 "2025-09-28T07:52:23Z")

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Hello @Harshini_Garoju

Welcome to the community!!

The issue in the thread was problem with kibana login post accessing the Labs.

For you the issue is different , as per the message please cross check if you had enrolled with this email id & try to access the labs.

Thanks!!