# Unable to restore security index from snapshot

**URL:** <https://discuss.elastic.co/t/unable-to-restore-security-index-from-snapshot/89314>\
**Category:** Elasticsearch\
**Created:** [June 14, 2017, 7:26am UTC](https://discuss.elastic.co/t/unable-to-restore-security-index-from-snapshot/89314 "2017-06-14T07:26:14Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![epe](https://avatars.discourse-cdn.com/v4/letter/e/bbce88/32.png) [@epe](https://discuss.elastic.co/u/epe)\
**Post date:** [June 14, 2017, 7:26am UTC](https://discuss.elastic.co/t/unable-to-restore-security-index-from-snapshot/89314/1 "2017-06-14T07:26:14Z")

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Hi,

Cluster ID: 7e8634

There are two red indices on our cluster: .security and .watches, but when I try to restore them I get this error message:

**cannot restore index [.security] because it's open**

If I try to close it it will tell me the elastic user is not authorised.  
What can I do to restore them or fix them so they are not red anymore?

Best regards,

Emanuel

P.S. Sorry if it's in the wrong category, Elastic Cloud seems to be locked and I don't really know where it would fit.

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**Author:** ![uricohen](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/uricohen/32/9776_2.png) [@uricohen](https://discuss.elastic.co/u/uricohen)\
**Post date:** [June 14, 2017, 1:09pm UTC](https://discuss.elastic.co/t/unable-to-restore-security-index-from-snapshot/89314/2 "2017-06-14T13:09:59Z")

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Hi @epe

This Discuss category is dedicated to [Elastic Cloud Enterprise](https://elastic.co/cloud/enterprise) and not Elastic Cloud. For Elastic Cloud support please refer to [this post](https://discuss.elastic.co/t/now-live-new-elastic-cloud-standard-support/84161).

Cheers,  
Uri

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**Author:** ![epe](https://avatars.discourse-cdn.com/v4/letter/e/bbce88/32.png) [@epe](https://discuss.elastic.co/u/epe)\
**Post date:** [June 14, 2017, 1:23pm UTC](https://discuss.elastic.co/t/unable-to-restore-security-index-from-snapshot/89314/3 "2017-06-14T13:23:14Z")

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Hi Uri,

Thank you for your reply.  
I already did, but it doesn't seem I can remove my post.

Best regards,

epe

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [June 28, 2017, 1:23pm UTC](https://discuss.elastic.co/t/unable-to-restore-security-index-from-snapshot/89314/4 "2017-06-28T13:23:19Z")

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