# Unable to retrieve license information from license server

**URL:** <https://discuss.elastic.co/t/unable-to-retrieve-license-information-from-license-server/172583>\
**Category:** Logstash\
**Created:** [March 15, 2019, 5:20pm UTC](https://discuss.elastic.co/t/unable-to-retrieve-license-information-from-license-server/172583 "2019-03-15T17:20:20Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![drivera](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/drivera/32/39900_2.png) [@drivera](https://discuss.elastic.co/u/drivera)\
**Post date:** [March 15, 2019, 5:20pm UTC](https://discuss.elastic.co/t/unable-to-retrieve-license-information-from-license-server/172583/1 "2019-03-15T17:20:20Z")

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Here is my exact error:  
[2019-03-15T10:09:50,524][ERROR][logstash.licensechecker.licensemanager] Unable to retrieve license information from license server {:message=\>"Elasticsearch Unreachable: [[http://logstash\_system:xxxxxx@localhost:9200/](http://logstash_system:xxxxxx@localhost:9200/)][Manticore::SocketException] Connection refused (Connection refused)", :class=\>"LogStash::Outputs::ElasticSearch::HttpClient::Pool::HostUnreachableError"}

I've read in other posts that you should turn off x-pack monitoring but my logstash.yml looks like it's turning it off. Any other ideas?

# --------------X-Pack Settings -------------

#xpack.monitoring.elasticsearch.username: "elastic"  
#xpack.monitoring.elasticsearch.password: "password"  
#xpack.monitoring.enabled: false  
#xpack.monitoring.elasticsearch.url: "[http://ist000225:9200](http://ist000225:9200)"  
#xpack.management.elasticsearch.url: "[http://ist000225:9200](http://ist000225:9200)"

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [April 12, 2019, 5:20pm UTC](https://discuss.elastic.co/t/unable-to-retrieve-license-information-from-license-server/172583/2 "2019-04-12T17:20:24Z")

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