# Unable to retrieve the completed database **URL:** \ **Category:** Elasticsearch\ **Created:** [February 25, 2011, 11:02pm UTC](https://discuss.elastic.co/t/unable-to-retrieve-the-completed-database/3984 "2011-02-25T23:02:42Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Jagmee](https://avatars.discourse-cdn.com/v4/letter/j/ecd19e/32.png) [@Jagmee](https://discuss.elastic.co/u/Jagmee)\ **Post date:** [February 25, 2011, 11:02pm UTC](https://discuss.elastic.co/t/unable-to-retrieve-the-completed-database/3984/1 "2011-02-25T23:02:42Z")
I have configured 2 no of shards in separate servers , sometimes we can see the records visible only half the counts from the total records from the shards . Unable to retrieve the completed database. Since i haven't configured any replica, but gateway is available for this scenario. Please let me know whats the reason behind this? ---
**Author:** ![Jagmee](https://avatars.discourse-cdn.com/v4/letter/j/ecd19e/32.png) [@Jagmee](https://discuss.elastic.co/u/Jagmee)\ **Post date:** [February 25, 2011, 11:28pm UTC](https://discuss.elastic.co/t/unable-to-retrieve-the-completed-database/3984/2 "2011-02-25T23:28:02Z")
i forgot to inform the version i'm using 14.3. On Feb 26, 4:02 am, Jagmee [jagmee...@gmail.com](mailto:jagmee...@gmail.com) wrote: > I have configured 2 no of shards in separate servers , sometimes we > can see the records visible only half the counts from the total > records from the shards . Unable to retrieve the completed database. > > Since i haven't configured any replica, but gateway is available for > this scenario. > > Please let me know whats the reason behind this? ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [July 6, 2017, 4:11am UTC](https://discuss.elastic.co/t/unable-to-retrieve-the-completed-database/3984/3 "2017-07-06T04:11:24Z")
Closed on July 6, 2017, 4:11am UTC